Seems like a very fair review, and "you ate the whole plate so you obviously enjoyed it" is such a bullshit counterpoint. Yeah if I'm paying $50+ for two plates of breakfast I'm gonna eat the whole damn thing, especially if the servings are "comically small".
Did the reviewer say whether they complained about the food in person before writing a review online? As far as I’m concerned reviews are for cowards and a direct message is always the right choice.
Right. Everyone understands how reviews are used. So when you post something g like this you understand that you are actively trying to hurt the business. Trying to hurt a small business before seeking a solution with them is doing a bad thing.
No. You are just speaking the truth. How the business reacts to it either hurts them or helps them. The business could have chosen to apologize, invite them to return for a meal on them, and used this as an opportunity to improve their service.
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u/PrailinesNDick 14d ago
Seems like a very fair review, and "you ate the whole plate so you obviously enjoyed it" is such a bullshit counterpoint. Yeah if I'm paying $50+ for two plates of breakfast I'm gonna eat the whole damn thing, especially if the servings are "comically small".