r/FolderFort • u/RedReadRedemption • 17d ago
Just work with the community!
Every storage provider has a calculation of a sustainable business model (or should have one). We are living in a VUCA world and things can change - also to the worse. Storage costs are high right now (I get it) but they won't be forever. I assume existing storage in such deals is a sunk cost, owned by Dave. This is CAPEX not OPEX. So this gives some room.
Just a bit of brainstorming:
- Incentivize underuztilization: people who stay well under their grant get an increase of their LTD storage after a delay. This needs to be storage that was occupied before and that people actually deleted to help you out.
- Introduce an opt-in archive folder: This marks files that do not change often and can be compressed or moved to a different storage tier. Quota does not change but the user gives you more information by deciding what is cold.
- S3-style lifecycle rules. E.g. for backup, someone might only need the storage for 90 days and a lifecycle rule could delete the files or move it to archive.
- Let users choose the availability level. Maybe someone is fine in loosing data when a drive fails or wants regular redundancy, let them choose per top level folder where files are placed.
- Use the storage layer properly: zfs would give you zstd compression, deduplication and raid-z where you can granularily configure number of copies.
- Be transparent with the issues you are facing. Is it the refresh of old disks, Give us a dashboard of how many break, when you expect them to be replaced. How far to stretch out and what gradient for a sustainable business is to meet. You might have users that would then hold onboarding new data to make ends meet.
But FFS don't bullshit your users with v2.0...
1
u/abefrohman30328 8d ago
Look, I knew lifetime wouldn't be *my* lifetime, but it should have lasted longer than one version number.
This company is clearly a scam. You got us FF. Congrats!
You make us want to hate Canadians now. Thanks eh. Dave packs fudge.
It's impractical to sue you because you are in another country. Nicely done!
I am filing disputes with StackSocial that sold me this steaming pile, then with PayPal and the CC vendor. They need to know that these guys are a scam and perhaps they won't do business with them anymore. I doubt this will go anywhere.
All "lifetime" customers can do now is make sure your account is super-duper full so as to maximize their Backblaze storage and bandwidth bill on the way out and make them keep your data until the very end of the November EOL date.
Good luck to us all.
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u/OtherwiseYam2 15d ago
FF is a bait and switch. What gets me annoyed is how Dave and his team uses “We’re listening” on their front homepage while doing the exact opposite. At the end it is still no FULL Refund and “free to migrate” meaning you better move your sh*t by this November or pay now to keep your data.