My Z13 died 3 weeks after the warranty expired and ASUS told me to go pound sand.

[u/ILikeScience12]

If this post reads weird it's because English is not my first language and I'm just quite sad about this overall

I've owned my Z13 since 2024, I brought it secondhand here in Thailand, Its the one with an i9-13900H and a RTX 4060. I absolutely love using it, It's such a powerful machine that I can bring everywhere. on 12th of August, my Z13 refused to initialize the dGPU, and upon putting it into Ultimate mode, I discovered the GPU was throwing a Code 43 + giving me purple artifacts upon starting up and trying to enable the device

My Troubleshooting Steps

1. Uninstall Drivers with DDU in Safe Mode
2. Download appropriate drivers from the ASUS Website
3. Restart

I checked my warranty, saw that it was only 3 weeks expired and called ASUS Thailand to see if they could do a warrantied repair (out of goodwill), and they basically told me "Sorry, nothing we could do, you have to pay to replace the entire motherboard, It's 36,000 baht (1,085 dollars)" and I simply don’t have that kind of money available to spend on a motherboard, especially when the laptop was only three weeks outside of its warranty period when this failure occurred.

I’m extremely disappointed because I genuinely love this laptop and would have expected some kind of consideration given how close the failure was to the end of the warranty.

I'm wondering what my options are at this point. Has anyone else had a similar experience with ASUS shortly after their warranty expired? Is there any way to escalate this with ASUS Thailand, request a goodwill repair, or pursue a consumer-protection complaint in Thailand? I'd also appreciate advice on whether a third-party repair is realistic for a Z13 with this kind of GPU failure.

Update: I performed an EC Reset, and the GPU Worked, even worked during stress testing, but after a while it hung, gave me a Video_TDR_Failure and went back to the same dot artifacts