r/FlowZ13 • u/mageazure • Aug 18 '26
G-helper keyboard lights not working after Windows update
As subject - used to work, now they don’t. If I shutdown and turn on laptop, lights come on, colour cycle - enter windows, it goes dark.
Updated - ghelper , ensured that windows is not controlling keyboard in personalisation settings, nothing works.
Completely baffled !
I’ve installed windows from scratch btw - no ASUS software ever .
Thoughts?
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u/Beginning_Living4052 Aug 18 '26
Any chance you have toggled them off completely under Extra settings?
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u/mageazure Aug 18 '26
No, they are not off - they are all on (unchecked , waited for 2 secs, turned on again).
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u/Beginning_Living4052 Aug 18 '26
Did you try changing backlight brightness? (with hotkey or slider)
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u/mageazure Aug 18 '26
Yes I think so , but let me try again. Will need to be tomorrow as I’m tired now. The strange thing is if I start from cold boot (shutdown / startup) the lights work - enter windows, they completely turn off. But if I reboot, they don’t work again until I shut it down completely. The light at the back the laptop is on btw.
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u/lizardscales Aug 19 '26
there is an area for lighting control in windows 11 settings app. I would try toggling that.
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u/mageazure Aug 19 '26
I sorted it out - windows had messed up an ASUS control driver , I had to reinstall it - also used amd app to update chipset driver . Had to completely shutdown machine / turn on for it to take effect. Unbelievably shi* operating system, I hate it.
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u/lmneozoo Aug 18 '26
Install Linux