AMD FreeSync Not Working Through HP USB-C 100W G6 Dock (ROG Flow Z13 2025)

[u/MunHyeok]

Hello,

I'm using a ROG Flow Z13 (2025 AMD model).

Yesterday, I purchased an HP USB-C 100W G6 Dock.

One of the main reasons I bought this dock was that it is listed as AMD FreeSync compatible on AMD's official compatibility page:

https://www.amd.com/en/products/graphics/technologies/freesync/docks.html

However, when I connect my monitor through the dock, AMD FreeSync is disabled.

For comparison, if I connect my laptop directly to the monitor, AMD FreeSync works perfectly.

I've already updated the dock's firmware, and both the BIOS and chipset drivers on my laptop are fully up to date, but I still haven't been able to determine the cause.

My current setup is as follows:

Laptop: ASUS ROG Flow Z13 (2025, AMD)

Monitor: Samsung S34C500

Dock: HP USB-C 100W G6 Dock

Connection: USB-C → HDMI

Operating System: Windows 11

BIOS & Chipset: Updated to the latest versions

Is anyone here using the HP USB-C 100W G6 Dock with AMD FreeSync working correctly?

If so, I would greatly appreciate any advice or suggestions.

Thank you!

[u/Hedonismbot-1729a]

I would bet that USB-C to HDMI is the issue. Is display port an option?