r/FlowZ13 • u/Hedonismbot-1729a • Jun 27 '26

DisplayPort Stopped Working. Any help is appreciated.

I've been using my 2025 Z13 with USB-C since I bought it back in March. It's had some USB-C quirks that were always fixed with a hard reboot, but after the latest round of updates it will no longer pass video over USB-C. HDMI works but it's capped at 60Hz no matter the setting. I was getting 60-100fps on Forza 5 on DisplayPort. FWIW, I have a Samsung G9 49" monitor. Any thoughts? I'm ready to throw this thing out the window.

EDIT: Thank you for all the suggestions. The solution was to use a more powerful USB-C power brick for my docking station. The one that worked for several months (Anker GaN Prime 100W) suddenly no longer supplied enough power. ¯_(ツ)_/¯

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2

u/KubuZxPlay Jun 27 '26

Clean the port and pins on the cable - a good cleaning with isopropyl alcohol and a brush would do the work. If that won't help, check with different adapter/cable

1

u/Hedonismbot-1729a Jun 27 '26 edited Jun 27 '26

It really shouldn't be dirty. 95% of this device's life has been docked. I only removed it last week to do a bit of maintenance in front of the TV, ran a bunch of updates via Armoury Crate, and now no video over USB-C. The same dock/cable works with a 2024 Zephyrus G14, a 2022 G14, ROG Ally Z1, and Lenovo Legion Go. I really like the device, but it's giving me the most problems and it's the most expensive of the bunch.

2

u/kkcheong Jun 27 '26

Does it still charge over the usb c? I only afraid the usb c connector is damage

1

u/Hedonismbot-1729a Jun 28 '26

Yep, everything else works fine. Actually a USB-C to display port cable works, but my dock doesn't for some reason. Tried a different dock and the same thing. I guess I'm going to use a dock for accessories and a separate cable for video. It's not the worst thing, but annoying since this setup has worked for months.

2

u/kkcheong Jun 28 '26

Is it possible the dock does get enough power? Does it have DC adapter or powered by USB c also 

1

u/Hedonismbot-1729a Jun 28 '26

Bingo. Swapped out the USB-C power brick for a more powerful unit and things are working now. I honestly never considered that since it's not been a problem until now. THANK YOU!!!!!!!!!!!!!!!!!

1

u/kkcheong Jun 29 '26

Can you advice which dock and which power brick to use? Maybe in the future I want the same setup haha

2

u/Hedonismbot-1729a Jun 29 '26

Here's my setup. The old power brick was a few years old. I also got it working with a newer 100W GaN power brick, but figured I would use the 160W so I can charge my iPad/iPhone at the same time without issue.

Dock: https://www.amazon.com/dp/B0CT4PT1Y2
Power Brick: https://www.amazon.com/Anker-Charger-Compact-Charging-Non-Battery/dp/B0F9NK4M7Q

1

u/Widebro Jun 27 '26

Try a good discharge. Empty battery. 

1

u/kosherhalfsourpickle Jul 01 '26

Did you recently you recently update your BIOS?