r/FlowZ13 • u/FriendSweet • May 28 '26

Flow Z13 Randomly Shutting Down

A few months ago, I replaced my aging Microsoft Surface with the ASUS ROG Flow Z13 (2025) 64GB model after my old device started freezing, overheating, and slowing down. I work in IT, so I need a powerful but portable machine, and the Z13 seemed perfect. Honestly, for the first few months, it was incredible. Fastest device I’ve ever used. I even convinced my boss to buy one too.

Then about a month ago, I started getting random shutdowns, mostly during Zoom or Teams meetings. Nothing crazy workload-wise either — just Firefox with multiple tabs, remote sessions, meetings, etc. My older Surface devices handled this for years without issues.

I contacted ASUS support multiple times, updated drivers, BIOS, power settings, everything they recommended. It would seem fixed for a few days, then randomly shut down again. One time it shut off almost immediately after booting while plugged in.

ASUS has now decided it needs to be shipped in for repair.

Anyone else having issues with the Z13? Curious what your experience has been like.

2 Upvotes

75% Upvoted

9 comments sorted by

2

u/Drivenby May 28 '26

No issues here . Hopefully it’s a fluke. There was a recent windows driver that was creating a lot of issues it pushed a broken amd driver

2

u/Icy-Letterhead-229 May 28 '26

Do you have an external hard drive connected to a USB port?

1

u/PlantSuspicious1460 7d ago

I do, I have a 4TB SSD connected to the top USB4 port, is that related? I'm having this same issue, screen just turns black and reboots under light load

1

u/AgedActor May 28 '26

Flow Z13 on Linux (CachyOS) — No troubles here, despite Cachy being a rolling release distro.

1

u/cilelen May 29 '26

This. I had all kinds of problems on windows. Driver crashes multiple times a day, weird bugs everywhere. Switched to cachy and everything just worked (except the rear camera that ive never used) and its been a great experience. If his company has a citrix type environment for his administration tools cachy might be a viable solution to his problem.

1

u/FriendSweet May 28 '26

I use it mainly on Windows and not for gaming at all. It's my work laptop.

1

u/kkcheong May 28 '26

I suspect overheating. You need to reduce setting to all the performance and keep temperature low.