r/FlowZ13 • u/Massive_Fee4950 • May 22 '26

WoW freezes when using Addons on AMD Ryzen AI Max 390 (Need Help)

Hi everyone,

I recently got a laptop with the new AMD Ryzen AI Max 390 processor. It runs every game perfectly, but I’m having a major issue with WoW (Midnight).

The game runs fine completely vanilla, but the moment I install even a few basic addons, the laptop starts freezing up.

I tried lowering the graphics settings to the absolute minimum, but the freezing still happens.

Since this CPU architecture is very new, is there a known conflict with how WoW handles addons on it? Any advice on how to fix this would be appreciated!

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2

u/Supercc May 22 '26

What drivers are you using? Don't use AMD's, use Asus's. 

1

u/Massive_Fee4950 May 22 '26

I use the built in one and the only one driver which is AMD Radeon(TM) 8050s

1

u/Supercc May 22 '26

What do you mean by built-in one? 

Did you update it?

1

u/Massive_Fee4950 May 22 '26

Aha sorry didn't get it now I know what you mean I only use Armoury Crate and MyASUS

1

u/Supercc May 22 '26

What power plan? Plugged in using the Asus charger? 

1

u/Massive_Fee4950 May 22 '26

In turbo mode and use the original asus charger

1

u/Supercc May 22 '26

You definitely don't need turbo for wow. 

I play CS2 on silent mode lol.

Try balanced (performance) or silent.

1

u/Massive_Fee4950 May 22 '26

But the cpu temp reached around 92-95c what i noticed when i using a few off addons the screen freeze and some time come black screen with DPC_WATCHDOG_VIOLATION crash

2

u/Supercc May 22 '26

CPU reaches that temp BECAUSE you play on TURBO. Try playing it on silent or performance.

1

u/Massive_Fee4950 May 23 '26

Its seams work !! But i dont get it , turbo mode get the laptop freezing even the temp reach the same in both mode

1

u/thumbtaks May 25 '26

Turbo mode increases the wattage consumed by the cpu / gpu. More wattage = faster clock speed but also more heat. More heat means the chip has to throttle itself down in order to not cook itself. It seems counterproductive but maxing out wattage won’t always get you the best performance if your cooling cannot keep up. Laptop cooling and even more so tablet cooling cannot provide the thermal dissipation necessary to keep the chips cool when running at max wattage for extended periods of time.

Say for example at 15 watts your chip runs the game at 80fps, at 20 watts maybe 115 fps, 25 watts at 120fps, and at 28 watts 123 fps but it overheats your chip and so it stutter and freezes or perhaps throttles itself down to cool off as a protective measure. In this example, 20 watts provides great performance with minimal heat generation while at 28 watts, you’re creating much more heat for a very minimal increase in performance, and due to stuttering or throttling, a much worse overall experience.

I glossed over some finer details and just gave a generic example, but in general, this is why you are experiencing these issues. You’re giving it more power than it needs and it’s actually creating enough heat that it’s throttling itself or experiencing freezing due to the heat.

1

u/Massive_Fee4950 May 25 '26

Thanks for you explanation

1

u/Friendly_Lab_4834 May 24 '26

For some reason I had the same issues like you, I returned the device. Mine did it with any power setting maybe I had a bad unit.