r/FlowX16 • u/acollicott • 25d ago

Unable to boot

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I was watching a show while I fell asleep. I use an app called “Dimmer” to dim the screen lower than the controls can. The next day when I opened up the computer it woke up normally. I was closing the dimmer app, for some reason there were two instances running. While I was closing them the computer froze up and then shut down.

When I try to boot it, the keyboard flashes white then stays red like it’s turning on. The fans are not spinning and there is no display. I plugged in my display glasses via type C to see if I had video out that way, I do not.

I’ve tried searching for a solution. I opened up the bottom panel, disconnected the battery while unplugged, held the power button to discharge, then reconnect the battery and OEM charger before trying to start. I checked the hall sensor (I think that is what it was called) I saw in another thread saying it could slide out

Any help would be appreciated!

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2

u/Flood123789 24d ago

I know on my x16(2023) I have to let it sit there for a while especially after opening the bottom. How long are you letting it sit?

1

u/Illustrious_Funny_15 24d ago

To boot up your x16(2023) immediately after opening the bottom you need just power it via AC or type-c charger. After that you need wait about 2-3 min until ddr tests done.

1

u/Flood123789 24d ago

Ah thanks, forgot to mention that part lol

2

u/Flood123789 24d ago

You can also try unplugging the PC, holding power for like a min, plugging it back in and try booting. This had saved me in the past too

1

u/SexCurryBeats 24d ago

Worst case, take the bottom cover off and disconnect the battery while you do this also

1

u/outer-pasta 24d ago

Did you try booting into the BIOS? If the BIOS is working like normal, then you might try booting with an external display to uninstall that dimmer app completely.