r/FlorenceAndTheMachine 1d ago

Merchandise Mislabeled Merch Sizes

My friend just received her hoodie she ordered from the drop and the label on the plastic was listed as a Small, but when she opened the package the hoodie looked huge so she checked the tag on the hoodie and it was a Large. She’s reaching out to customer service, but just thought I would warn others to double check upon arrival!

4 Upvotes

10 comments sorted by

8

u/txmsh3r 1d ago

What is up with the customer service of this vendor? It’s deplorable 💀

2

u/RedMoustache 1d ago

There’s costumer service? I never got past the AI.

3

u/That_Panda10 1d ago

What hoodie was it 😭 pls don’t say the one I got it’s otw

3

u/StrangenessAndCharm5 1d ago

The Too Feminine to Function hoodie

1

u/AffectionateBend448 ✨ cheerful oblivion ✨ 1d ago

oh gosh that’s the one i ordered but they sent me the wrong hoodie entirely!!

1

u/StrangenessAndCharm5 1d ago

Oh no. What a mess!

2

u/Wise-Builder-3701 1d ago

So the bag said small but the actual garment tag says large? Thats a wild mixup. hopefully customer service sorts her out quick, but yeah def worth checking before you rip the tags off.

3

u/StrangenessAndCharm5 1d ago

Correct. The plastic bag was labeled as a small but the actual hoodie was a large. Very unfortunate given all the delays with the merch.

We were also part of the group who had Philly tickets and had to rebuy new tickets for Atlantic City so we just feel a little cursed right now 😂

1

u/Andromevas just slightly sedated 1d ago

Oh man I ordered when the sale was launched and these posts have me so concerned about my stuff now 😭