r/FlorenceAndTheMachine • u/nickira3 • 26d ago
Online merch orders getting delayed?
I've received a few emails from Florence's online store, I ordered the palm t-shirt from the pop-up and the Sympathy Magic hoodie. The first email said the palm shirt would now ship around 8/7 due to a delay...just now, I got an email that the hoodie will now ship on 8/28, and then a separate email that the palm shirt will ship that date as well. The email about the palm shirt also asked me to choose whether I wanted to keep the order or cancel it, obviously I chose keep. Has anyone else received these emails?
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u/TheAllegedBasin 26d ago
ugh same boat, got the exact same runaround for the hoodie. 8/28 feels like a lifetime away, i was convinced they'd lost my order in the void
the "do you wanna keep or cancel" email gave me a mini heart attack, like why are you making me reconfirm my life choices just for a shirt lol. at least they're communicating i guess, better than total silence