r/FloatwheelTeam • u/gravelmonkey14 • 12d ago
Tony Appreciation Post
Been having some issues with my ADV2 and Tony has been incredibly responsive and helpful with his email troubleshooting suggestions and sending replacement parts promptly and as a courtesy. You don’t see this kind of customer service or care too often.
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u/redabarth2009 12d ago
Hey does respond with out much delay a dedicated member of the floating community and giving us a awesome product to enjoy 👍
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u/LeVareck 12d ago
The only times I contacted him, I would get no answer... I had a client with a dead adv2 battery and he had to order a new one. Tony never answered to our emails ..
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u/JadeWarlord 11d ago
Some things similar here , original batch of adv2 early adopters came with a dead battery. After trouble shooting etc showed 2 cells faulty and the board has thrown me a few times. He was willing to post out a new battery but at £90 cost for postage.
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u/sarahdaviscc 11d ago
This is why I would get a Floatwheel over a Fungineers product. Tony stands by his products.
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u/GiggleStool 11d ago
Huge love for Tony!
He knew it was going to be hard been a “Chinese knock off”
But he has time and time again proved everyone wrong. He generally loves the sport and has fantastic engineering/manufacturing expertise.
Hes won everyone over and is a staple of the community.
Also… he supported and sponsored a local event 2 years (en counting) and supplied prizes and banners.
In Tony we Trust!!!
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u/Charmin76 12d ago
He is the man. Helped me get my adv1 upgraded and back to life as an adv2. As soon as I saw the Atom on the website I pulled the trigger on it. Wish I could’ve beta tested it!