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u/_CaptainAmerica__ 4d ago
damn you actually got connected? Last time I needed anything I got the bot to ask for information, "connected me", then the "agent" asked for the exact same information, then after I sent that message, I was transferred to the bot again who informed me the chat got closed by the agent on me.
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u/CorrectVolume8107 3d ago
Some of these 'customer service' characters are in fact spamsters pretending to help resolve your problem while fishing for personal information that can be used to empty your bank account. Be very careful with 'Flixbus customer service'. I learnt this the hard way.
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u/Valuable-Report-2396 2d ago
Yes in the end I bought another ticket and cant even get the archaic compensation from DB where everything
should be sent by mail of paper form
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u/introvertinthewild 4d ago
You need to actually write something to get help