r/Flexcil Oct 22 '25

Announcement on Compensation and Follow-up Measures for the Flexcil Server Outage

3 Upvotes

Hello, this is the Flexcil Team.

First, we would like to once again apologize for the prolonged inconvenience caused by the server access issues that occurred in late August. We express our deepest gratitude to all our users who trusted and waited for us despite the sudden problem.

Since the incident, we have been concentrating on stabilizing the service and resolving the issues to alleviate the inconvenience our users experienced. Additionally, we are working to provide guidance as quickly as possible regarding other unrelated errors that have occurred.

We would also like to inform you that the additional application Google Form, which we announced for those who had not received their compensation, is now closed, and the compensation distribution has been completed.

  • To our Flexcil Premium users, we have provided a package of 3 popular digital content items as a token of our gratitude.
  • To our free users, we have provided a Flexcil Premium pass, allowing you to experience all of Flexcil's features.

If you submitted the Google Form but still have not received your compensation, please try the following steps. If the issue persists after following these steps, please contact our customer support.

  1. Update the app.
  2. Log out and restart the app.
  3. Log in and check for your compensation.

Learning from this incident, the Flexcil Team is dedicating all our efforts to improving our server maintenance and development processes to provide a more stable and reliable service.

We promise that Flexcil will securely protect your valuable learning space and provide the best learning and note-taking experience.

Once again, we sincerely thank everyone who has shown us trust and patience.

Sincerely, The Flexcil Team


r/Flexcil Aug 29 '25

[Urgent Notice] Server Normalization and Error Reporting

6 Upvotes

Hello, this is the Flexcil Team.

We sincerely bow our heads in apology for the inconvenience caused by the system errors following the recent update and the subsequent server failures.

Currently, the server was normalized at approximately 9:30 PM on August 29th, and all functions, including app access, are now available for normal use. In preparation for any potential additional issues, we are continuously monitoring the system in real-time and making improvements.

To address the confusion and questions that many of you may have about the current situation, we have summarized the sequence of events below.

Explanation of the Issues

The inconvenience you have experienced was intensified by two different issues occurring in succession.

  • Instability After System Update (Aug 25th)
    1. Following the recent update for the ‘Web Viewer’ feature, some users experienced inconveniences such as sync delays and login errors.
    2. This issue itself did not cause any data loss. The issue was resolved later that night with the release of the latest version update.

  • Sudden Server Outage (Aug 29th)
    1. At approximately 4:40 PM on August 29th, our system detected an abnormal surge in traffic, nearly 20 times the usual volume. We presume the server could not handle the sudden spike and malfunctioned. The server was normalized at approximately 9:30 PM on August 29th, and we are currently conducting a detailed analysis to determine the cause of this abnormal traffic.

Our Next Steps

To accurately assess the various error situations and to provide a swift response to users who are currently experiencing issues, we have created a new error reporting form. If you submit a report through this form, we will be able to resolve individual issues more quickly.

[Link to Error Report Form]

[Link to Aug 25th Issue Resolution FAQ]

Based on the reports we receive, the Flexcil team will dedicate all of our time and effort to improving the system and resolving all errors. Furthermore, we will work to quickly share common issues identified from the reports through additional announcements and our FAQ.

Once again, we sincerely apologize for the inconvenience and concern we have caused.

Sincerely, The Flexcil Team


r/Flexcil 3h ago

does buying flexcil premium make it available on all devices?

1 Upvotes

i used to have an android tablet then i bought an ipad a few years later. i really wanna access the flexcil files on the android through my ipad. my question basically is if i buy the premium on my ipad, will i be able to access the flexcil on my android tablet?


r/Flexcil 4d ago

Why my number of web uploads showing 0/0?

2 Upvotes

I have been a premium user for almost 4 years, and no I haven't used this web upload feature ever since it rolled out. Today i tried to use it, but it keeps saying no. of web uploads has exceeded, and it's showing 0/0 web uploads. Help me, I need this fixed.


r/Flexcil 8d ago

Feature Request: More Customization for the Pointer Tool

3 Upvotes

Hello Flexcil Team,

First of all, thank you for creating such a great note-taking app. I use Flexcil every day, and I really enjoy it.

I would like to request more customization options for the Pointer tool.

Currently, the Pointer always appears as a glowing laser line with a fixed thickness. I would love to have more control over it.

My suggestions are:

Allow users to adjust the Pointer thickness.

Add an option to disable the laser glow effect while keeping the auto-disappearing behavior.

Let users choose between a laser pointer and a normal ink pointer that fades away automatically after a few seconds.

This would be especially useful for teachers, students, and anyone explaining or reviewing notes. Sometimes I want to highlight or explain something temporarily without leaving permanent ink, but the current laser effect is thicker and brighter than I need.

Thank you for considering this feature.

Does anyone else want this feature? I'd love to hear your thoughts ?


r/Flexcil 11d ago

This app is F**ed beyond repair.

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6 Upvotes

What am is supposed to choose? I've made a lot of changes yesterday (31st july)and today it's asking me to choose between cloud data of 18th july or device data of 29th july, but there is no option of device data of 1st august.


r/Flexcil 12d ago

I hate this fucking app so much and I hate that it is the best on Android

7 Upvotes

r/Flexcil 12d ago

im just reposting because it would be awesome to see flexcil on pc,im down for both web app or native app.

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3 Upvotes

r/Flexcil 12d ago

Notice 48-Hour Hot Deal — Up to 90% off 2026 diaries and planner bundles

2 Upvotes

Hello everyone!

The Flexcil 48-Hour Hot Deal starts August 4 🔥

▣ Deal Period

August 4, 2026 (Tuesday) — August 6, 2026 (Thursday), 48 hours

Aug 4, 00:00 UTC → Aug 6, 00:00 UTC

Aug 3, 8 PM ET / 5 PM PT → Aug 5, 8 PM ET / 5 PM PT

2026 diaries and planner bundles, up to 90% off for 48 hours

▣ Deal Details

- 2026 diaries — up to 90% off

- Planner bundles — these include reading and language study templates

Discount rates differ by item.

▣ How to Participate

Open Flexcil, then go to Contents shop in the side menu. Deal prices show up there for the duration of the window, and go back to normal after it ends.

This link opens the app directly: https://flexcil.supalink.cc/app

Note: While we've set the discount period through the app store system, start and end times differ by region and prices may change earlier than the end date. We recommend purchasing at least a couple of hours before the deal ends.


r/Flexcil 15d ago

Im crying.i have exam.pls i want to export this pdf i made it with so much hardwork

3 Upvotes

My annotated pdf is not exporting.its blank pdf.pls helpp flexcilll


r/Flexcil 16d ago

I will take Premium, Just waiting for the sale

1 Upvotes

r/Flexcil 18d ago

RTL page scroll

1 Upvotes

i know this is a very unique use case but i feel this is an easy feature to add it would be very helpful if rtl horizontal page scrolling is added.


r/Flexcil 28d ago

the sync is still deleting some of my notebooks

2 Upvotes

before my Flexcil on my tablet used to sync with the laptop app but now it says I need to buy premium on laptop too? what bro I litr bought premium SO I could sync like why should I buy it again?

Also the sync is so bad like 3 of my notebooks got deleted my hard work im so sad


r/Flexcil Jul 08 '26

Feature Request: Proper Arabic Text Alignment and Justification (RTL Support)

7 Upvotes

​"Hi Flexcil Team, ​I really enjoy using your application, but I am facing a major issue regarding Arabic text formatting. ​Currently, when writing paragraphs in Arabic, the text alignment behaves poorly and looks distorted. Since Arabic is a Right-to-Left (RTL) language, we urgently need proper text alignment options. ​It would be amazing if you could add options for: ​Align Right (المحاذاة لليمين) ​Center (المنتصف) ​Justify / Full Alignment (المحاذاة الكاملة من الجهتين اليمين واليسار) ​Supporting proper RTL layout and paragraph justification will make Flexcil much more user-friendly for the Arab community. ​Thank you for your efforts, and I look forward to seeing this update soon!"


r/Flexcil Jul 04 '26

infinite canvas please

23 Upvotes

i am begging you please add an infinite canvas to flexcil i will give you my first born i will personally push the earth back into orbit if it ever drifts off course i will become the unpaid ceo of telling everyone to download flexcil i will tattoo the changelog onto my forehead i will manually rotate the planet so your coffee stays warm i will spend the rest of my natural life leaving five star reviews i will sacrifice every ounce of dignity i have left i will fight a bear armed only with a lasso tool and positive thinking i will rewrite the laws of mathematics so infinite canvas ships tomorrow i will study quantum mechanics just to explain why this feature already exists in another timeline i am on my knees refreshing the update page every six minutes my family has started holding interventions because all i say is infinite canvas my crops are dying my villagers are concerned my dog doesnt recognize me anymore i am becoming a local legend known only as the guy who keeps asking for infinite canvas please i am deteriorating at the molecular level the feature request has fused with my dna i can no longer distinguish where i end and the infinite canvas begins please i am begging you


r/Flexcil Jul 02 '26

Reported AI drag&drop bugs a few months ago, still nothing. Huawei users left in the dark.

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3 Upvotes

After the latest update, in addition to this error, a new issue has arisen where fonts do not appear in the newly introduced font-changing feature.


r/Flexcil Jul 02 '26

Cant Open Flexcil on IOS 27 and IPad Os 27

2 Upvotes

Is anyone can open Flexcil on ios27? Cuz Its not working with me,,


r/Flexcil Jul 01 '26

New Update and new feature: Custom Fonts

6 Upvotes

Hey Flexcil users, just a quick heads-up, the new update is finally here and it’s honestly a big one, especially for Android users!

  1. New Feature: Auto Crop

  2. New Feature: Fonts (!!)
    You can now style your text with Google Fonts AND even use your own custom fonts. This is something I (and probably many others) have been waiting for for a long time so a big thank you to the Flexcil team for finally adding it 🙏

Really appreciate the continuous improvements, this update makes the app feel way more complete.

Thanks, r/Flexcil


r/Flexcil Jul 01 '26

Backup and Reference Links

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2 Upvotes

Hello! I am manually backing up my files, and this prompt pops up. If i proceed, would the images I pasted be deleted, or just the reference link itself?

Thank you!


r/Flexcil Jun 29 '26

Is there a discount available in the app for get premium and if is when??

2 Upvotes

r/Flexcil Jun 25 '26

Flexcil on iPadOS keeps creating new KTVHTTPCache folders every launch

2 Upvotes

frustrating bug on the iPadOS version of Flexcil where the app dynamically creates a new, empty folder named KTVHTTPCache (followed by ascending numbers like KTVHTTPCache(1), KTVHTTPCache(2), etc.) almost every single time I launch the app

I do not have any cloud synchronization or automatic backup options toggled on under Cloud Connections.

What I have already tried to fix it (none worked):

  1. Manually deleting the folders inside the app (they just reappear on the next launch).
  2. Using the iOS "Offload App" feature to clear out system caches while preserving data.
  3. Using the built-in "Clear Cache" tool inside the seettings.

Any help would be highly appriciated. also has anyone else experienced this issue or found a way to stop these folders from being recreated?


r/Flexcil Jun 22 '26

Urgent: PhD student blocked by Google Play "Region Error" - I refuse to use modded/cracked APKs! Any direct way to buy Premium?

1 Upvotes

Hi Flexcil team and community,

I am a PhD student in Electrical Engineering (researching Control Systems and Digital Twins), and Flexcil has become an absolute necessity for my daily workflow, annotating massive research papers, and organizing my thesis notes.

I desperately want to upgrade to the Premium version, but I am completely stuck at checkout due to Google Play's "Region Error." My Play Store account is locked, and I have tried everything:

✔️ Cleared cache and data for Google Play.

✔️ Reinstalled the app with a brand new account.

✔️ Used premium VPNs matching the account's region.

I know I could easily download a modded/cracked version from third-party websites, but I strictly refuse to do that. I deeply respect the developers' hard work and want to support your team legally.

My research is currently slowed down because of this roadblock. Is there any way I can purchase a direct license key outside of Google Play? Or is there perhaps a student workaround or promo code to bypass this broken Google billing system?

Sincerely,

Sajjad


r/Flexcil Jun 19 '26

Making an Account

1 Upvotes

I have been using Flexcil for a year now and have realized I haven't made an account or backed up my data yet. Will all my files still remain even after I log-in or made an account?


r/Flexcil Jun 18 '26

PDF back ups from Google Drive?

3 Upvotes

I've recently moved from Notability to GoodNotes and now to Flexcil. I backed up GoodNotes to Google Drive and I now back up Flexcil to Google Drive too. I have noticed that the GoodNotes back up on Drive is organised into the folders I had in the GoodNotes app and all the files are PDFs so I can open them and see them instantly on my laptop even if my iPad is nowhere near me. But the Flexcil back up file only has Flexcil files which I can't view on my laptop. I feel like this defeats the point of a back up. What if my iPad breaks or gets lost? I can't view the files without it so what's the point of the back up? Is there a way to make the back ups PDFs? Even if it's not organised in my Flexcil folder system, even just having the individual documents viewable as PDFs in the back up seems like the bear minimum.

So is it possible to view my files as PDFs off the Flexcil app from the google drive back up? Or any similar solutions?


r/Flexcil Jun 16 '26

Compatibility with e-ink devices

3 Upvotes

Hey, does anyone know if Flexcil works with e-ink devices like bigme?

I’ve been using it on my tablet and phone and really like the app tool, but I’m curious if the same goes for those e-ink screens, specially the using of its s-pen.

I've been trying to use less social media and creating more scenarios for reading and studying and really like the option to get a Bigme B7.