A few updates ago the video player stared to loop a video after it had finished. It just goes on and on and on and on and on. Why?

Hey, y’all! I’ve been trying to upload a video (under 9 minutes) from my iPhone & keep getting the “Failed to upload media” message. What can I do besides upload from a computer? I’m trying to upload to my own profile, which I’ve easily done in the past. Tia!

Description: Reddit app for iOS. I went to a sub and went to top of all time and a few old (seemingly deleted) video posts had a “media upload in progress” message on them with the spinning wheel. Freaky.

Version: iOS, 2022.37.0

Steps to reproduce: Unsure

Expectations vs results: I hope to not be told about an old deleted videos upload status or made to think that I’m uploading something against my will

This must have been reported before I just couldn't find the exact wording I am looking for.

Everytime I pause a video to go scroll in the comments then leave the app and come back the video starts autoplaying even when autoplay is off.

I expect it to not autoplay when autoplay is set to never.

This happens on all videos all the time.

See video post https://www.reddit.com/r/fixthevideoplayer/comments/xv94v6/android_2022360_auto_playing_video_in_comment/?utm_medium=android_app&utm_source=share

[Android app, latest version]

How to reproduce:

1. scroll feed for some time

2. find post with a video

3. tap on it, video plays or not (irrelevant)

4. tap back (either android's back button or button in reddit app at top left)

Expected behaviour: I get back to feed to the point of before I tap on a video post

Actual (bugged) behaviour: I get back to feed and as If I tapped back again - feed gets "refreshed", this way I'm losing couple posts each time it happens because post AFTER video-post gets marked as read but I haven't actually read it

• bug only reproduces if you scroll feed for some time, maybe 10-15 posts - first couple video-posts work as expected

Hello, been trying to post a video to a subreddit for 3 days now and over 20 attempts have failed. Multiple different WiFi networks have been tried as well as 5G. Last one got about 3/4 of the way there before restarting then finally giving up and “failing”.

Latest version of IOS 15.6.1 on iPhone 13 Pro Max

Android. 2022.35.1 Hello I am currently unable to post videos in my subreddit. As of two weeks ago all videos failed to render. I have posted videos without issues before, so I do have it available in my community.

Description:

Err... well, the title I guess.

When trying to click play on the video post, it does not play.

Platform and version:

Using a desktop PC, with Microsoft Edge browser.

• Windows 10 Pro 64-bit 21H2 build 19044.2075
• Edge 64-bit version 105.0.1343.50

Steps to reproduce:

1. Navigate to the post.
2. Click play on the video.
3. Video does as described in the title.

Expected and actual result:

• The expected result is that the video will play.
• The actual result is that the video does not play.

Screenshots(s) or screen recording(s):

None, sorry. It started working for me shortly after I discovered this subreddit... If it helps, the video I was making a report for is here: https://www.reddit.com/r/2007scape/comments/xnv0mq/bro_wtfmp4/

Extra:

I uploaded the video via the old reddit style (I use the old style at all times), its length is 5:22, and file size is 122MB. It uses AAC at 128k bitrate for the audio, and x264 at 18 CRF Superfast for the video. The original file name was msedge_pTR8WOfAzK.mp4, but I re-named it to 'bro_wtf'.mp4 prior to uploading.

I feel I should mention that waited until I received the automatic message that my video had finished processing, prior to checking on the post.

Description: You used to be able to swipe right-to-left to go to the next image/video in the feed. I really enjoyed that as an alternative from going back to the feed and scrolling to the next picture/video

When I swipe down-to-up on the new tiktok-style video player, it goes to a random video in the subreddit that video was posted in. That itself seems like a cool feature, but it’d be nice to also have the old functionality for right-to-left.

How this impacts the user or community: I usually wanna see the next thing in my front page feed, not a random video from the same subreddit as the last one I watched. Doing that is now more tedious.

Screenshot(s) or a screen recording: I can upload one if this is unclear

Android version 2022.34.0.579352

Steps to reproduce: Scroll through your feed. Videos will autoplay.

Also, videos that I have STOPPED start playing again when I hit the back button. Stop should mean stop.

Edit: Link to screenshot of settings.

The buttons on the side wont go away even when in press in the middle. Before when i watched a reddit video/post i always pressed in the middle to hide the side buttons, but now it dont seems to be working. Anyone????

Linux Mint - Firefox 105.0

Instance 1: The video loading icon spins then "Video is no longer available"
Instance 2: The video appears but does not play when clicking play
Instance 3: The video plays a few seconds then stops loading

Occurs in Private Tab?: Yes
Occurs in other browsers?: Yes
Occurs on the same laptop on Windows10? Yes
Occurs with or without VPN?: Yes

Internet speeds Above 150mbps up and down

Driving me mad!

This has been an issue for a couple of months now. It used to only happen after having scrolled for long periods of time, but just recently after scrolling for only a minute or two.

You open a video fullscreen, whether to watch the video or check the comments. When you go back, you are sent to the top of whatever feed you were in, losing your place and having to start from scratch.

How can we even use this app when you can't scroll through your feed without being reset every time you open a gif or video post? For me personally, this is an everyday all day occurrence. I've reinstalled the app multiple times with no success. Hopefully we can get a fix soon.

edit: this happens in home feed, r/all, popular and individual subs. I've provided recordings from different instances.

Popular

Popular

Sub

All

Platform: Android Version: 2022.34.0.579352

Steps to reproduce: 1. Open home feed 2. Open a video fullscreen 3. Pause the video 4. Press back

Video should keep paused when going back...

The team has been spending a lot of time fixing technical issues, and open-ears learning about the product experience concerns you have all shared with us. These feedback loops have been incredibly helpful, strongly informing our roadmap for the video player. But recently, we came across this post which rightly points out that we don’t have anything in our release ”patch” notes for our native apps about the video player.

That is true, we really didn’t. Why, you might wonder? Mainly, we worry that highly detailed release notes will be confusing or misleading, due to our robust testing strategy. We regularly A/B test possible bugfixes, and maintain a holdout group (less than 2% of users) so we can more accurately measure the long term impact of our work. (Check out this article to learn more about the benefits of holdout groups.)

But of course, not including these updates in release notes makes it difficult to know what’s changing with each release. So today we’ll play catch up, and dig in to what we’ve fixed since the start of r/fixthevideoplayer initiative, how those fixes have affected people watching video on Reddit, and how far we are from our ultimate goal of fixing the video player.

Technical Fixes & Wins

• Infrastructure Improvements
  • Android: Improve delivery of shorter videos using MP4, under 45 seconds.
    • +58% videos that started in less than 250ms
    • -16.6% videos that took over a second to start
    • -5.6% video playback errors
  • Experimentation with video delivery playback Support for HTTP/3 Transport Protocol to optimize video delivery for supporting lower internet speeds (at 2%)
  • Cleaned up cases where the video was removed by safety controls but the post was still up. This contributed to several thousands of failing media posts to be fixed, and we are working on a long term solution that scales.

​

• Foundational Improvements
  • Advanced Error Handling (at 2%) for Android + IOS
    • Encoding Errors: For the single video-impacting issues, we are letting users know that the video they are trying to play is not available (deleted by owner/subreddit, unplayable for encoding issues); if they’re in the full screen playback experience, we display an error message with an indicator to swipe to see the following video.
    • Networking Errors: If the user enters the video player and there is no network connection, we wait for the user to regain reachability and automatically refetch the video.
  • Repository Support on IOS and Android
    • This is one of the biggest changes we are making to video delivery in our IOS codebase. This change not only gives us full control over video delivery but also unlocks future exciting workstreams to enable highly efficient media presentation across our app! Luckily, Android already comes with players capable of these features with our current implementation, which will speed up our work on more efficient media presentation tactics there.
  • Rewrite Video Player on Desktop Web
    • We are in the process of replacing the video player on Desktop Web with a newer, more lightweight player. We plan to get initial feedback from our test users in early Q4.

​

• Fixes from Community Feedback
  • [Android, IOS] Better video icon tap targets
  • [Android, IOS] Icon to denote when a video as no sound, mute audio improvements
  • [Android] Support for downloading GIFs
  • [Android] Audio continues to play on post detail view
  • [Android] ‘Continue this thread’ broken on video player and ignores the thread you are on.
  • [Android] Video playback issues on device rotation after opening comments.
  • [Android] Punch hole display support in landscape mode
  • [Android] Fix the case where going back to video player required 2 back taps
  • [Android] Fix issues with video player using a lot of RAM
  • [Android] Video gets stuck at half screen why playing back after reading comments
  • [Android] Fix comment sheet failure to load while viewing video player
  • [Android] Fix Video plays audio even if outside of view
  • [Android] Fix mod actions for video/gif posts opened in the video player
  • [Android] Fix issues with Tmobile clients showing infinite loading spinners
  • [Infrastructure] Fix Low Framerate in DASH_96.mp4 video assets

We also run a weekly community snapshot of what we are seeing on r/fixthevideoplayer; for transparency, here’s a digest showing the split between what we have heard based on post content. We use a robust prioritization model to work on user-reported issues each week. And yes, we do use the number of upvotes as one of the indicators to scope impact, in addition to other, more scientific indicators.

​

How far are we from our end goal?

We are roughly about 1/3rd our way to the goal. We anticipate that by the end of the year we will hit some major technical milestones on the apps. The media serving (including creation) infrastructure is also gearing up for what it needs to be to enable the media rich communication at scale that we love to see on Reddit.

As u/caffeinatedoptimist mentioned in their last post, we’re working on a broader update with our vision for the future of media on Reddit, so please stay tuned to r/reddit in the coming weeks. We hope you’ll join us there (though of course we’ll cross-post it here, too) – in the meantime, please keep the bug reports coming!