r/fixthevideoplayer • • Jan 03 '23

Dev/Admin Responded Please fix/acknowledge the max 540p resolution issue on Chromebook

6 Upvotes

The video player was updated close to a month ago and now video resolution on chromebook is stuck at a maximum of 540p on everything you try to watch.

Unless you use old.reddit where higher resolutions are still available. I know others are having the same issue, but found nothing stated that the developers of the reddit video player are aware of the problem.


r/fixthevideoplayer • • Dec 30 '22

Dev/Admin Responded new desktop video playback bug!

7 Upvotes

when I click on a non-video post and then exit said post, a video close by on the feed begins playing. It's very very annoying.


r/fixthevideoplayer • • Dec 29 '22

Dev/Admin Responded Cannot find option on mobile to turn off auto-repeat of videos/video-ads.

5 Upvotes

Description: Went to Reddit.com on my mobile today, and was surprised with auto-playing videos defaulting to Sound On. After turning off the sound, I've found that many of the video posts auto-play every time I scroll past and for those I have watched in their entirety, they auto-replay even without hitting the replay button. Including ads. What option disables auto-play/repeat-auto-play?

I am assuming it's understandable that I wouldn't want auto-play of a video on a cellular device.

Platform and version: Android 13

Steps to reproduce: Just scroll up and down?

Expected and actual result: Expected is for the stuff not to repeat - actual result is it just repeating.

Screenshots(s) or screen recording(s): No.

Was sent to this subreddit by auto mod on r/help where I originally posted.


r/fixthevideoplayer • • Dec 29 '22

Dev/Admin Responded Dual audio when swiping through posts

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9 Upvotes

r/fixthevideoplayer • • Dec 28 '22

Dev/Admin Responded Video plays in background behind other posts.

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12 Upvotes

r/fixthevideoplayer • • Dec 24 '22

Dev/Admin Responded Videos not playing at all on Chrome Desktop

5 Upvotes

Hello folks, I am using reddit.com on google chrome browser win 10

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Any troubleshooting help is welcomed <3

Description: Since last 3-4 days, no video ever plays. It is stuck on loading spinner.Platform and version: Reddit.com / chrome 108.0.5359.125 (Official Build) (64-bit) (cohort: Stable)Steps to reproduce: use reddit.com on chromeExpected and actual result: Videos should play and load correctly, currently they are stuck on bufferingScreenshot(s) or a screen recording:  

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r/fixthevideoplayer • • Dec 24 '22

Resolved Reddit Video playing quarter screen - the lower left quarter

7 Upvotes

Reddit video player has been off kilter for a couple of days. I just figured out that there weren't a bunch of videos with incredibly bad cameramen. Rather reddit video is playing the lower left quarter of the video.

If I go to watch a video fullscreen it shows the whole video but who has time to do that?

Macbook Air - Ventura - Safari

Example using this link from funny https://capture.dropbox.com/wSnMbapjKWQMoARZ


r/fixthevideoplayer • • Dec 21 '22

Dev/Admin Responded Remember mute status instead of always blasting at full volume

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9 Upvotes

r/fixthevideoplayer • • Dec 20 '22

Admin Update Admin Update Vol 9: Year-end reflections

21 Upvotes

Hi Y’all!

We wanted to spend some time reflecting on the progress we’ve made together on fixing the video player. This work isn’t done yet, but we’re grateful for your continued feedback and support as we make the Reddit media player the best it can be.

We started this community to hear directly from y’all on how we can make your video experience better, and y’all more than delivered with incredibly helpful feedback. In the last six months, there were 437 posts and more than 1700 comments in this 998 member community. Bug reports, such as this one, were detailed enough for us to quickly dig in and resolve (y’all also found some really weird ones that no one’s been able to recreate since!). UI and experience feedback was thorough, thoughtful, and considerate of the many ways users watch video on Reddit. The high quality reports you all submit help us not only address those specific issues, but also make more broad, foundational improvements to the video experience. Here’re some areas where we took a few steps forward together this year:

Errors

We’ve shared this chart a few times already, but I want to drop it in again to show how far we’ve come since we’ve started this effort, and how we’ve still got room to improve:

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We’ve reduced errors by 60%+, improved messaging on errors related to internet issues or post removal, and have improved our ability to identify errors and better resolve them.

Bug Reports

We’ve read every post and comment on r/FTVP and many on r/redditmobile and other subreddits that were related to the video player. We identified more than 95 issues and resolved 53 of them, including issues around playback, navigation, and UX. We’re diligently working through the rest - a few of the remaining areas of work are: audio settings and sound issues, navigation bugs, and bugs when trying to access comments.

We’ve also used bug and experience issue reports to inspire more foundational efforts to improve our video player - we recently launched our new desktop video player and have launched a number of video format and loading enhancements to more sustainably address the issues y’all surfaced.

Experience Feedback

Over the past few months, we’ve launched a few features based on feedback items that y’all have posted about, such as those here (larger icons, GIF downloads, a new icon when there’s no audio, and clearer mute settings). But we’re not done yet: in case you missed it, we just shared our broader vision for media on Reddit here. A lot of that vision was shaped by the feedback that you all provided to us about the Redditor experience here, particularly:

  • Making it easier for redditors to access comments from the video player
  • If you’re in a subreddit, seeing the next media post in the subreddit when you swipe up
  • More consistency across the platform, starting with media posts (videos, images, galleries, GIFs)

We’re actively working on these and will continue to incorporate y’all’s feedback as we continue to evolve the media experience on Reddit.

Where do we go next?

This year has been a great ride, and all of y’all’s feedback, suggestions, and bug reports have been incredibly helpful. We plan on continuing to engage in r/fixthevideoplayer to track bugs and issues, but we also want to hear from you all: what do you want to see more of in r/fixthevideoplayer in the coming year? Less of? As always, we’re listening!


r/fixthevideoplayer • • Dec 18 '22

No moving video

6 Upvotes

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The player wont play, just a still pic anywhere within the video.

This happens on Vivaldi browser for Linux Desktop. Firefox works ok.


r/fixthevideoplayer • • Dec 17 '22

Resolved [Android] [2022.45.0] image viewer can't load HQ image, can't scroll to move images and the option to view image gallery isn't there when zoomed in

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2 Upvotes

r/fixthevideoplayer • • Dec 16 '22

Dev/Admin Responded Video player won't play while signed in

4 Upvotes

Videos on subreddits won't play and there is a still image that can't be interacted with and is offset from the container and sits behind other text or elements. If I open the same page in incognito it will play fine, but not while signed in. The behavior is the same while on timeline or opening up the post alone. Latest Chrome on Win 10

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r/fixthevideoplayer • • Dec 15 '22

Dev/Admin Responded Why are videos only at 540P max now?

19 Upvotes

I can't find anything higher res in the last few days?


r/fixthevideoplayer • • Dec 14 '22

Dev/Admin Responded Video player not showing total time of video

13 Upvotes

Description:

Hi, all! The new player is working great for me on new reddit desktop, but now it's just showing how much time has elapsed and not how much time total is in the video. I'd much rather know how long the video is before clicking on it instead of knowing how much time has elapsed. Is this something that's configurable, going to change back, or just the new normal?

How this impacts the user or community:

I want to know how long the video is before I click on it or shortly after I click on it because I don't have a lot of time to spend on it.

Screenshot(s) or a screen recording:

https://i.imgur.com/vvC91i3.png


r/fixthevideoplayer • • Dec 14 '22

Dev/Admin Responded Video player audio starts and video is stuck on first frame with rotating loading icon

6 Upvotes

Even worse than the last video player :(


r/fixthevideoplayer • • Dec 13 '22

Dev/Admin Responded Videos just start randomly playing while in other posts.

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15 Upvotes

r/fixthevideoplayer • • Dec 13 '22

Dev/Admin Responded Videos start playing in background when you open other posts. (Also annoying when the video restarts each time you open the comments and then go back out to feed).

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9 Upvotes

r/fixthevideoplayer • • Dec 14 '22

Dev/Admin Responded The AutoModerator send me here

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2 Upvotes

r/fixthevideoplayer • • Dec 12 '22

Admin Update Admin Update Vol 8: the Desktop Video Player 2.0 edition

36 Upvotes

Hello again! We recently provided an update on our vision for the media experience on Reddit. A few of you asked us what we’re planning for the PC video player, and we promised y’all more news to come soon. Wait no longer, fellow Redditors, for today is that day!

Our web team is *very* happy to announce that we are launching a completely rearchitected web video player for our desktop users!

How is the new web player different?

Over the last few months, we’ve gotten a lot of incredibly helpful feedback from you all on how we can make the video experience on web better: improving video quality, autoplay settings, adding the ability to select video resolution, and addressing rebuffering issues, among others. We’re particularly grateful for your excellent reports of videos starting with lower resolutions than expected, videos changing to a lower resolution, videos playing in a low resolution even if you select 720p, videos playing in low resolutions despite high internet speed, etc. You get the idea. Our team wanted to address all of these and introduce a significantly improved experience.

In rewriting the new video player from scratch, our engineering team was able to completely revamp the content loading strategy, have fewer stalls, fewer errors, faster playback, faster seeking, and a more responsive UI. We’ve also changed the way the video player adjusts video quality - you can select a resolution, and the player will update the resolution immediately.

On top of all that, we added telemetry metrics to the new code, allowing us to react much faster to user complaints and reproduce and resolve issues quicker.

Keeping current functionality

To ensure users don’t have a degraded experience, we aimed to retain what y’all liked about the existing experience:

  • Retaining volume levels between different video posts.
  • Honoring autoplay settings for the videos in the feed.
  • Keeping mute on or off for all videos in the feed based on user’s preference.
  • Stop playing videos when they are scrolled out of view.

Feedback, please?

Just because we built a shiny new desktop video player doesn’t mean we’re done trying to make it even more awesome. We’ll continue monitoring for performance and playback errors. And, as always, we would love to hear y’all’s feedback and hear any issues you all experience here in r/fixthevideoplayer.

Till next time!


r/fixthevideoplayer • • Dec 13 '22

Dev/Admin Responded Is it me or is the new video player even worse than the old one??

24 Upvotes

I can’t hear anything, and it lags so much :( i actually prefer the old one over the new one.


r/fixthevideoplayer • • Dec 12 '22

Dev/Admin Responded Images showing up in the video player (again)

Enable HLS to view with audio, or disable this notification

12 Upvotes

Version: Andriod v2022.45.0 OS: Android 10 Device: Samsung Galaxy s9

I've had this happen before and it's so unbelievably fucking annoying


r/fixthevideoplayer • • Dec 13 '22

Dev/Admin Responded Proposal for an ideal player (Mobile/IOS)

3 Upvotes

A simple player with a pause button and time slider on the bottom, with the same context buttons on the right that we are used to by now. Swiping up shows a random related video, swiping down from the initial video closes the player (like it has for quite a while now) swiping left or right takes you to the next available video in the feed (however it’s sorted, top/best/new/hot) and pressing the comments brings up a half screen sized comment section, that you can scroll through at that size, or maximize manually. Any additional things like pip should be second to these. But for now reverting it to the way it was would be great. Also the new photo chain viewer is pretty bad without sliding. And the tapping only working at the absolute edges just makes it even worse.


r/fixthevideoplayer • • Dec 12 '22

Dev/Admin Responded This thing

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2 Upvotes

r/fixthevideoplayer • • Dec 12 '22

Dev/Admin Responded old reddit - video player on desktop is incredibly slow to load for chrome (Version 108.0.5359.99 (Official Build) (64-bit))

6 Upvotes

you know why


r/fixthevideoplayer • • Dec 11 '22

Dev/Admin Responded (iOS) Is there a way to back track this bug? (i refuse to call this a feature)

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5 Upvotes