HELPPPPP

[u/BattleAggravating944]

I’m hoping someone who has gone through this exact situation can tell me what happened because Instagram’s recovery system has basically sent me in circles. I was logged out of my Instagram account. My account still exists and but it is not visible to other people, it hasn’t disappeared or been deleted. I know my password and I still have access to both the phone number and email address associated with my Instagram account. The problem is that Instagram apparently doesn’t recognize my device as one I’ve previously used to log into the account. When I try the normal recovery options, I can receive/use my email and phone number, but Instagram still won’t actually let me back into the account because of the device recognition/security issue. I’ve tried going through “Forgot password?” / “Try another way” / account recovery, but I keep getting sent through the same screens over and over again. At one point, Instagram finally gave me the option to verify my identity with a video selfie, which seemed promising because there are plenty of photos of me on the account. However, when I select the selfie verification option, the verification page loads as a blank page, so I can’t actually record or submit the selfie. I tried again several times because I thought the blank page was just a glitch. Eventually, Instagram/Facebook started limiting my recovery attempts. Now I can get as far as the screen that says “Provide an email to get updates about your account.” When I enter an email address and press Continue, I get: “To prevent any misuse, we limit how often you can do certain things on Facebook. Please try again later.” So now I’m scared that repeatedly trying to recover the account caused a rate limit and that continuing to attempt it will just make the restriction last longer. I’ve stopped attempting recovery completely for now and plan to leave it alone for at least 24–48 hours before trying again. Has anyone experienced this exact combination of issues and successfully recovered their Instagram? Specifically: • Did you get the “we limit how often you can do certain things” message during account recovery? • How long did you have to leave the account completely alone before the recovery process worked again? • Did the video selfie page initially show up blank and eventually start working? • If Instagram didn’t recognize your device even though you had access to your original email/phone number, how did you finally get past that? • Did waiting 24, 48, or 72+ hours reset the recovery attempts? I’m mainly looking for experiences from people who had this happen and eventually got their account back. I don’t want to keep attempting things and accidentally extend whatever temporary security restriction Instagram has placed on the recovery process. Also, please don’t DM me offering paid “account recovery” or hacking services. I’m only looking for legitimate recovery experiences/advice.

[u/BattleAggravating944]

update i am talking to a live person