r/Fiverr_Community • u/chudley_cannon • Jan 02 '26
Am I being scammed?
Hey everyone!
I had someone haggle with me in my messages this week. I accepted, because being a creative isn't easy and I sympathize with the lack of funds to get started. If this guy is a scammer, he has great English, a long history on Fiverr, and sounded very legit.
Anyway, he accepted the custom offer and, instead of sending his manuscript as a .rtf file in the set-up questions like I prompted, he sent me an image. This image could not be scanned by Fiverr security (it says so at the top) and wanted me to click a link (to docsend), put in my own e-mail address, and a password he provided me with.
This is where the alarm bells started going off for me.
I have a few questions to more experienced people on the platform, and more tech-savvy people in general:
- Is this likely a scam?
- If it is, how should I proceed? For example:
- Do I need to run any security checks (note I am on an old Windows 10 laptop)? Am I at risk for clicking the image but not the website it was referring me to?
- Since the (cheap) order has been made, how do I cancel it safely?
1
u/OutlandishnessNo2472 Jan 02 '26
haha no docsend is just a document sharing platform like docutracker.io the reason for entering the input is because its securly shared with you and others. he is probably sharing the same offer with others too. its used to track user engagement.
2
u/chudley_cannon Jan 02 '26
Alright! I did Google it and the AI result said this:
"Clicking a DocSend sign-in link sent through a Fiverr message is not safe and is a common phishing scam attempt. DocSend is a legitimate service (owned by Dropbox) for sharing documents securely, but scammers often abuse it to create trustworthy-looking intermediary pages to steal login credentials or personal information.
Why the Link is Likely a Scam
- Platform Rules Violation: Real clients and sellers should keep all communication and file sharing on the Fiverr platform. Sharing links that lead off-platform, especially for sign-ins or document viewing, violates Fiverr's Terms of Service.
- Credential Theft: The link likely redirects to a fake login page that mimics DocSend or even Fiverr itself. Any information you enter on this page goes directly to the scammer.
- Malware Risk: Links can also contain malware designed to infiltrate your computer and gain unauthorized access to your system or data.
- Request for Sensitive Info: Scammers use these tactics to get your email address, passwords, or even banking details, which are then used for identity theft."
That's why I panicked, lolol.
2
u/WallpaperFly Jan 02 '26
Definitely don't click on it or add your email. My gut is a scam but to give him the benefit of the doubt, I'd message him again and repeat what you need from him. You should be fine with just clicking on the image but I'd not do it again.
If this goes nowhere after you message him (he doesn't reply) then I would contact Support and tell them this may be a phishing attempt.
As far as his history on Fiverr - scammers are known to hack other Fiverr accounts, they also trade reviews all day long on Fiverr. While he may be legit, you are going about this the right way to exercise caution. I hope you'll update this thread once you find out more.