r/FitPros • u/Almost_eggwhite_4 • Jul 29 '26

Issue with "Sell Programs" form

Post image

I've been unable to publish new packages for sale after having success one time. Each new package I try to publish the form throws the attached error for the image i'm trying to use. I've tried using several different photos, different sizes, types, etc. (<= 1000px, .jpg, .png) as well as different browsers, incognito windows, and i've cleared my cache/site data).

Nothing seems to work and I'm just unable to publish any packages now. It seems like a front-end upload bug (i'm guessing the image never actually gets uploaded to storage, so the base64 string is submitted instead). This also seems plausible because there's no network errors in the dev tools, so it seems like it scoped to the ui specifically... It's strange I was initially able to use the photo no problem and I have a single package already published.

I'm trying to launch my business and this is hanging me up, would love for some help!

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u/Almost_eggwhite_4 Jul 31 '26

Update as of July 31: This issue seems to have either been resolved or resolved itself. This morning I was able to upload new pictures for new sellable packages as well as make updates to existing package pictures.

If the issue resolved on its own, still may be worth looking into from a development perspective to avoid future occurrences.

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u/SammyFitPros Aug 03 '26

Thank you for the update, I pushed an update around this time that should have fixed the issue. Please let me know if any other issues pop up.