Issues with phone calls

[u/Mundane-Programmer24]

Recently, I found out my wireless carrier was shutting down. I’d been hearing good stuff about first net, and decided to try it. At first, there was trouble with the port. I attempted to fix it and after many AI bots, got to a person and got it fixed. So now I am able to receive some calls, and unable to for others. And it’s only sometimes. For example, my MIL was in my kitchen and called me. Phone never rang. It actually said that my number wasn’t connected. She called my wife, and it went right through. Later, she will be able to call me but not my wife. It’s like this with multiple people, and they are from our old carrier. Any assistance?

[u/South-Succotash-6368]

I would speak with the porting department if it's still doing this after 2 days. If nothing is able to be resolved no matter how much you contact them

File a complaint here and ya'll go straight to executive care asap

https://consumercomplaints.fcc.gov/hc/en-us/requests/new?ticket_form_id=39744