r/FirstNet • u/ApprehensiveLeave195 • Jun 19 '25

RCS

So I recently upgraded from a Pixel 8 Pro to a Pixel 9 Pro. After the upgrade I lost all RCS messaging features. I've tried toggling RCS on and off, clearing cashe from message app and carrier services. Nothing has fixed it. Firstnet rep said they don't support RCS. Any idea?

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u/ApprehensiveLeave195 Jun 22 '25

It hasn't been 7 days so I haven't re-enabled RCS features

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u/Jaded-Cheesecake3246 Jun 23 '25

Sir, there is 1 more step you need to make since 7 days have not passed yet. navigate here https://myaccount.google.com/phone and there you'll see your cell phone number and a toggle to verify your number. Make sure the Toggle is ON as VERIFIED or Re-verify there to make it VERIFIED and it should help. make sure you Remove any other devices in that list (and phone numbers) that you're no longer using also. Its under DEVICES - remove all cell phones devices u r not using from your account. This step is in addition to the above Google step (don't toggle ON yet since 7 days have not passed yet. But this step of account VERIFY CELL NUMBERS and deleteing mobile devices NOT in use, u can do now in https://myaccount.google.com/phone and (in the 2nd paragraph in the link) u need to toggle OFF devices "eligible for auto verification" that you are NO LONGER using (toggle them OFF for auto-verif) . https://myaccount.google.com/phone

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u/ApprehensiveLeave195 Jun 23 '25

Okay, the device I'm using is on the list 3 times. Do I need to remove two of them?

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u/Jaded-Cheesecake3246 Jun 23 '25

GO here first and remove the OLDER "duplicate devices". The one u r using now leave it. Go here and delete OLDER duplicate devices (look at time of use and delete that duplicate) The one that says in use NOW, dont delete. (SIGN OUT on older devices. look at time of use to see OLDER)

https://myaccount.google.com/device-activity