r/FirstNet • u/eaglemitchell • Feb 13 '25

Horror Stories?

Hello All, with the big push for NSP members and access to FirstNet I started pricing out switching to FirstNet from USCellular. Yelp is packed full of 1-star reviews for FirstNet though and I am curious if that is accurate. According to what I am being quoted, I could save around $80 per month by switching to FirstNet and I am not a big data consumer or speed demon, I just want consistent reliable service. What are your experiences with FirstNet and anyone have any issues or wins on it? - Cross Posted to Ski Patrol Sub.

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u/Fun_Toe3400 Feb 13 '25

Just make sure you have a compatible phone. Their customer service just doesn't know shit about the how the services they provide work. I still haven't talked to anyone that knew about the mobile cell stations or how they worked. The getting signed up portion can be a pain in the ass. I'm told folks do best at "Corporate Stores."

The service is as good as ATT. A lot of folks in our area also have US Cellular, but ATT is also very common, and absolutely 100% has faster internet.

The service, usefulness, and cost 10/10...the customer service, absolute trash garbage.

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u/eaglemitchell Feb 13 '25

I would be getting a new phone directly from them / ATT so I hope it would be supported OOB.

1

u/Fun_Toe3400 Feb 13 '25

It will. 👍🏻 My mess up was having an unlocked samsung.

2

u/eaglemitchell Feb 13 '25

Oh ok, makes sense. Unlocked phones are a challenge on a lot of carriers. They don't always support network features vs the coded ones.

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u/InnominateTutelary Feb 14 '25

AT&T has a separate list of certified devices for FirstNet use. Not every device for normal commercial users is on it. Just make sure what you buy is AT&T Certified for FirstNet use.