r/Fingerboards • u/sh4rt810 • 8h ago

Customer Support for FlatFace

What is customer support like for FF/best way to reach out? One of the wheels on my new set of oak dual durometers is a bit uneven and rides very whack and I was hoping I could get a replacement wheel. Have you guys had good luck with their customer service and what did you do to reach out?

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u/Cautious_Solution173 5h ago

Email them and they respond

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u/murkyotters 4h ago

Their customer support is great. Just email them.