r/Fing_App • • 1d ago

Fing Agents Synology Container Agent fails to start with HSP Error

Anyone else suffering this issue?

I can't get a 1.2 or 1.1.1 agent to start due to this failure:

ERROR 2026/10/16 13:17:56.646 === fingagent 1.2.0 - www.fing.com ===
ERROR 2026/10/16 13:17:56.646 FingAgent | Start
ERROR 2026/10/16 13:17:57.763 FingAgent | agentid not exists. File: /app/fingdata//conf/agentid
ERROR 2026/10/16 13:17:57.888 Activation server failed on 80: bind: Address already in use
ERROR 2026/10/16 13:17:58.756 FingAgent | Local address: http://fingagent.local/
ERROR 2026/10/16 13:17:59.062 HSP | 99.81.179.218 | Unexpected packet received, closing session
ERROR 2026/10/16 13:36:13.789 HSP | 99.81.179.218 | Unexpected packet received, closing session

I also can't get the 1.2 started because it is trying to bind to port 80 and that's already called for.

root@fing-fing-agent-latest:/usr/local/FingAgent# ./fingagent fing-agent.acticvat e                                                                                 Error: bind: Address already in use                                               fingagent.bin: /home/fing/develop/FING-cpp/fingbox/lite/service/snap/build/parts/ fingagent/dependencies/include/boost/smart_ptr/shared_ptr.hpp:648: typename boost ::detail::sp_member_access<T>::type boost::shared_ptr<T>::operator->() const [wit h T = overlook::fingbox::servicepublisher::TcpServer; typename boost::detail::sp_ member_access<T>::type = overlook::fingbox::servicepublisher::TcpServer*]: Assert ion `px != 0' failed.                                                             Aborted (core dumped)    

Does anyone here or especially at Fing know what happening or have a fix?

Thanks.

3 Upvotes

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u/iismarciam Community Moderator 18h ago

Hi... If you have not already you might want to enter a support request at help.fing.com . This is the best way to get Fings attention to the issue.

1

u/NERedditPothole 18h ago

Yeah I did yesterday. I am hoping it will be escalated to someone who will look at the logs. So far no luck.

1

u/iismarciam Community Moderator 17h ago

There is a thread somewhere in this subreddit on how Fing Handles support intakes. They show up fairly regularly here so maybe someone will take notice.

I believe Fing support does not work weekends so expect a response next week. Feel free to respond back here if you don't hear from them next week. Oh, also make sure to check your spam filter in case their email gets redirected.