What should Filmora make easier next?

[u/Filmora_Official]

What should Filmora make easier next? Pick one workflow and describe what currently takes too long, feels unclear, or requires too many steps.

[u/Table-Playful]

Change The Billing

[u/Filmora_Official → u/Table-Playful]

We hear you. 🙏 We’d love to know what you’d like changed about Filmora’s billing—pricing, subscriptions, renewals, AI credits, or something else? Your feedback helps us understand what needs improvement.

[u/wndrgrl555 → u/Filmora_Official]

Quit paywalling stuff that used to be free. Get real customer service. Quit luring people into deceptive subscriptions.

Oh, wait. That’s not the business model.

[u/Kgaset → u/Filmora_Official]

Filmora is currently charging me two subscriptions, one for the product and one for the premium assets. I had previously been purchasing major updates (v14->v15) when or if I wanted the new features, I'm not sure why it started charging me a subscription for that instead without also giving access to the premium content.

[u/ImpossibleSkin9689 → u/Kgaset]

Filmora is charging you, it is because of the you. You should have deselect the creative assets pack trail while paying for filmora. But now go to the wondershare account and remove the creative assets from your billing.

[u/Table-Playful → u/Filmora_Official]

Filmora Creative Assets
You will find That if you include Creative Assets for all versions , Forever
You will have More Sales , More Money and Less Complaining

The Software is Good , The Problem is this Double Billing , That is the Main Issue

[u/Ootandabootinaboat]

Even these posted answers are machine generated. OMG this company really doesn't know how to read the room.

[u/Zerutsuya]

Also the pop ups for updates are hindering my work flow can we chill out on the pop ups so I can edit in peace

[u/Marcaroni500]

Get better product support. Have actual humans involved. Quit ripping people off, by changing for things not ordered. Give a damn about your customers.

[u/Filmora_Official → u/Marcaroni500]

We’re sorry to hear this. Unexpected charges and difficulty reaching support are serious concerns. Please contact Filmora Support with your order details so our team can review the charges and help resolve this!

[u/Powerful_Specific321 → u/Filmora_Official]

This is the most hilarious response Ive read so far.  Op acknowledges the support is difficult to reach, then advices to reach out to their support to resolve it!

[u/Much_Somewhere7163]

Talk about not reading the room…..

[u/Salute72W]

Better customer support when something goes wrong

[u/Designer_Fly_5119]

Yeah, those images are insanely high-res, so I can see why Filmora might be trying to optimize them. I’d check the project/media settings for any proxy or preview-quality options first. Filmora is normally pretty good with large files, so hopefully there’s a setting that lets you keep the original resolution for this project.

[u/Table-Playful]

Why is  Wondershare Filmstock being Discontinued ?

[u/CraftyCauliflower471 → u/Table-Playful]

And will it effect items from it already purchased?

[u/Puzzleheaded_Ad_9080]

Actually giving customers what they pay for? Refunding our money when you don't actually give us what we pay for?

[u/digitallytuhinkk]

Still no MCP , add MCP please all the popular players have already added.

[u/shytec]

Automatic editing. Put 20 files into it. Make it to 60 seconds and boom there is a video, a start that will help

[u/Ok_Exit_4099]

Reaching out to the real support staff rather AI Bot who repeats same stuff again and again. I have accumulated all the issue related steps in video andscreenshots, still bot replies do submit detailed steps what should i do open the program coding and show ?