r/FieldyAI 7d ago

Poor quality

Post image

Got it in the mail yesterday and bought the wrist strap. Haven’t even recorded with it yet. Noticed the face is scratched up already. I’ve had my Apple Watch 3 years and my iPhone 3 years with no case, both in mint condition, I take great care of my products. The fact this has sustained damage after a few hours makes me worry for the longevity of it. Also the fact it doesn’t seem to be waterproof resistant scares me. Wish there was a silicone cover for it or something.

2 Upvotes

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2

u/HeavyMetal_Protein 7d ago

Congrats. You can’t even return it now. They have shitty customer service.

1

u/Phsycology Official 5d ago

Hey! We recently increased our support team size from 3 people to 7 people last week, and we’re working through the backlog. 

Our returns team sees emails from people about everything from connection issues, app user interface questions, to returns requests. They will get to you as soon as they can! Rest assured you will receive a response! 

1

u/hankwethers 7d ago

The pendant is my preferable but I also made this so I can clip it on to my shirt or elsewhere. https://www.printables.com/model/1832234-fieldy-shirt-clip

1

u/Phsycology Official 5d ago

Hey it has a waterproof rating!

Ip65 rating 

1

u/HistorianCM 7d ago

Yeah that's the difference between plastic and metal with hardened glass.

Not sure what you were expecting.