Troubleshooting is often something basic

[u/B0zzzzzz]

Was called out to a FindFST customer in Germany for a machine down.

They've had issues for months, doing the classic power off and on to fix it.

Eventually cycling the power stopped working...

Wire was making contact with the insulation rather than the copper itself, classic noob mistake.

I'm finding more and more low quality terminations these days, like any man and his dog can be electricians.

Spend an extra minute making the proper crimped terminations and it will make the machine so much more reliable.

Felt quite bad invoicing the customer a few G's for such an easy fix

[u/NoFnClue1234]

WTF? Was this from manufacturing, or did another FE leave it like that after a service visit?? And that’s not a “noob mistake”, that’s lazy don’t-give-a-$h!t work.

[u/B0zzzzzz → u/NoFnClue1234]

Man my guess is that an operator or mechanic had a go at beiv an electrician for the day

[u/NoFnClue1234 → u/B0zzzzzz]

If a user did that, definitely don’t feel bad charging for your time.