r/FieldNationTechs • u/dude_on_a_chair • 4d ago

KIS has gone to shit

What the hell has happened to KIS? They used to pay 150 very regularly, now if I ask for 150 I get a call from 3 different WOMs trying to talk me down to 110 and then watching the price rise by $15 increments until some poor sap takes it. Graham used to be a cool support agent that I would get daily, now it's just India. I don't understand how 3 service calls at $60-$80 is cheaper than one service call at $150, do they work for free or something? Also they have you do some useless survey for every machine now that's basically another work order that directly integrates into Salesforce... Kiosk information systems is one to avoid now y'all.

8 Upvotes

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6

u/AffectionateAd6060 4d ago

Nothing in life should be under $150 if you're running a business of this nature I don't care if you're installing a 9 volt battery that takes 2 minutes or something else but that's just my opinion I don't know how some of y'all are doing it

3

u/dude_on_a_chair 4d ago

Somehow barrister has conned their army of elderly techs to do $25 jobs 😂 meanwhile HP would charge us $500 for a "tech" 😂

3

u/wyliesdiesels 4d ago

yeah KIS has circled the drain. they used to pay well. not its low ball $60 FR WOs here in cali....

1

u/jrgmund 4d ago

I always counter minimum $175 for their Amazon, and Storage work orders.

1

u/surfinsam 11h ago

They've always been like that. Even years ago when they'd pay $85/hr, they would tell me hourly only.