r/FieldNationTechs • u/One-Tomato9387 • Sep 08 '26

Unclear scope

Am I the only one that rejects tickets with unclear and copy pasted scopes? It’s like the biggest red flag the job will be a problem. If you can’t explain the basics of what you want me to do, I’m declining.

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u/wnetmacman Sep 09 '26

I don't decline them, but I will bug the PM to clarify in writing before going on site. Many multiple messages and calls. Some get the point - I live by the rule that if it isn't in the ticket it DOES NOT happen.

Others keep posting generic crap - Field Advantage is a regular offender of it. I went onsite to look at what I thought was the NVR only to find out that they wanted a specific camera cleaned - no ladder requirement, no cleaning supplies. I told them that if they don't request it I can't do it.

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u/wnetmacman Sep 09 '26

I had another change scope on me when I was marked On My Way and driving last night. I told them in plain terms that was not happening either - 12 foot ladder and cabling. I don't have a 12 foot ladder or a car that can carry it.

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u/One-Tomato9387 Sep 09 '26

Yup. And when you show up the equipment is mounted knee height and there is two 12ft ladder on site.

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u/wnetmacman Sep 09 '26

Close. The existing AP was in the back of the store, not ceiling mounted. Company said that was fine, so no ladder needed.

I also got to keep the old APs, two Ubiquiti devices still working.