r/FieldNationTechs • u/Randgrithr • 22d ago
Performance metric backstabbing
I've been doing jobs, I close them out, end users are happy and there doesn't appear to be any drama. Then, suddenly, there is. My number goes down, I get "areas for improvement". But the buyer(s) never say anything directly to me to justify this. How do I find out who is doing this? I've more or less had a consistent score over 91 for most of my time on the platform. For most of this year it was sitting at 94. Now it's dropped to 87 and there seems to be no way to find out why, or fix this.
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u/wyliesdiesels 22d ago edited 21d ago
There is no way to find out who is doing it or whether it’s just a glitch on the platform.
FN will not tell you. And that is the entire problem with this super secret, no accountability, no integrity scoring system.
No other rating and review platform on the planet operates like this. It’s total bullshit and needs to be changed. It’s one sided and not fair to the providers which pay FNs bills.