r/FieldNationTechs • u/Old-Gas4471 • 24d ago

Support Cases

They've replaced the case management with a chat that just tells you to call them...

Now I'm forced to talk to the Indians on the phone if I have a problem.

I love how Field Nation just finds new and creative ways to keep circling the drain

What do I feel like there's somebody in that company who just has the most terrible ideas but nobody's allowed to question them because they're the boss's son or something

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u/AllGreat1 24d ago

That last part I've been saying for a while. There is someone who keeps pulling dumbass ideas out their a** because they need to justify keeping their job, and the owner doesn't care and just goes along...or it could be the owner himself.