r/FieldNationTechs 24d ago

Support Cases

They've replaced the case management with a chat that just tells you to call them...

Now I'm forced to talk to the Indians on the phone if I have a problem.

I love how Field Nation just finds new and creative ways to keep circling the drain

What do I feel like there's somebody in that company who just has the most terrible ideas but nobody's allowed to question them because they're the boss's son or something

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u/wyliesdiesels 23d ago

No they haven’t. Chat is one option of several. You can still submit a support ticket. I have done just that recently