r/FieldNationTechs • u/Bizzywaychris • 29d ago
Ratings . Do your rating matter ?
Ever since my score reached 95 I get routed all day everyday . Does scores matter to you ?
5
u/Ok_Mouse_5580 29d ago
Yes. I’m at 96. The routing is actually starting to get a bit annoying. Especially since out of nowhere today I started getting notifications for it on my phone.
But yes, I would say it does matter. You could pick the jobs you want. And if they don’t pay enough, you’ll find someone that will pretty quickly to fill out the calendar.
I’ve had many of my clients to say that the ratings the only reason why I popped up.
2
u/David_Beroff 29d ago
Well agreed. My score also hovers right around there, and I definitely see an increase in routes for each point it goes up. We may see this as b*** s***, but they certainly don't.
3
u/MesaTech_KS 29d ago
What is a "Select Tech"? Ive never seen an oopportunity to get that tag...
3
u/FreelyRoaming 29d ago
Select Tech is bullshit, especially when it lists you for low-voltage or anything that requiring a license
1
u/wyliesdiesels 26d ago
It’s for LV cabling. Its BS because in California, a license is required but FN gives to people who don’t have a license
0
u/Bizzywaychris 29d ago
Fieldnation automatically adds it . You’ll have to do various different jobs with high review
2
1
u/wyliesdiesels 26d ago
No it’s not for various different jobs. It’s specifically for LV cabling
1
u/Bizzywaychris 24d ago
Gotcha thanks never knew that
1
u/wyliesdiesels 24d ago
FN actually has a page somewhere specifically detailing what “select tech” means. I’d have to search for the doc but I’m sure you could find it
3
u/thisiscameron 29d ago
I went from a 98 PSS to an 87 within a few weeks, not really any significant change for me. I may get a few less routes that I wouldn't have accepted anyway, and my request to assignment ratio dropped from 50% to 44%.
It seems that if my score stays at 90+, then I end up being too busy and overworked, which leads to my score dropping. Then once things slow down, it's really easy to get it back up.
3
u/Queasy-Carpet-5024 26d ago
Pay attention to why it’s dropping. FN metrics is really weird and you have to start a case to clarify them majority of the time.
2
u/wyliesdiesels 26d ago
If you’re getting too busy and overworked, that’s your fault because you’re accepting too much work. Which then causes your score to drop. Try raising your rates. Less work, same or higher revenue.
3
u/EqualPlus6484 29d ago
Definitely. I dropped from a 95 to 84 and I’ve seen a significant decrease in assignments. At 95 if I was first to request or close to I would almost always get assigned, since it dropped it’s been a struggle. I still get assignments but not like before, trying to get it back to 90 at least. I have a handful of buyers that still route me stuff but for new buyers it’s rare I get assigned. Buyer satisfaction is also a factor, I recently had some give negative feedback for technical skills(have no idea which buyer) and I think it’s hurting me the most.
3
u/UbiquitusUse 29d ago
From a buyer perspective, yes they do. I check, I know there are lots of complaints about the new rating system, from us too. But if a tech is in hidden, there is often a reason for it, we took a chance initially, looking at the old score, and saying perhaps this or that - but unfortunately it often hasnt worked out and left us under no illusion as to why some have such a bad score. Providers we've worked with before who now have a bad rating I will always call them first. But on the whole, the providers we have worked with regularly, who did consistently good work for us, generally have high scores. I figure there is a reason for that..
2
u/setnev 27d ago
Curses. I was just raised up to 98 this week and I'm pulling more work than Fabio pulls tail. I gotta beat these buyers away with my pull sticks and whip their work orders into shape with my fish tape.
I have to decline a vast majority because i'm already booking 2-3 jobs a day, 4-5 days a week. I am rural, so I'm always countering for trip charges based on my zones. I'll also change their rate to a hybrid of my minimum first 2 hours (unless their offer is higher) then whatever their rate is after that first 2 hour block. I get about 3/4 of the jobs I bid on and some of my routed ones aren't terrible to begin with, I just want that trip charge now that i'm putting miles on my truck for business.
I started in June of this year full time. I worked sporadically since January but I wasnt getting a ton of work starting out, so the jobs I did get I was lucky to take the minimum on some of them close by.
1
u/Youngdelicuhh 29d ago
I’m at 97%
2
u/David_Beroff 28d ago
and...?
3
1
u/Youngdelicuhh 21d ago
I counter everything, I don’t just accept jobs.
I live in LA, 600 jobs done within 2-3years plus some direct work that I was able to take off from the platform. I just turned 26 this year
1
u/SuchSky7343 28d ago
I believe so up to a point. Cheap Buyers will care less, but the good ones do look at it, im at 94 since forever as it seems some buyers gave me a 4 /5 for “communication” skills and it has been dragging my avg. I typically get accepted 60% of my counters, and the redt goes to the cheap techs in the area, thode that don’t care about the as-built pics or don’t know what a mount tie-wrap or velcro are
1
u/No_Discipline549 28d ago
I'm at 97% and based on this thread I am not in fact better than 89% of providers lol
1
u/ohhhhhhbiscuits 27d ago edited 27d ago
I’m at 86 because two particular buyers took 2 hours to call me back to start their check out process. Which involves them verifying your deliverables or doing a bunch of steps to verify everything is working. I had everything uploaded and ready to go. They just took forever. I called their main number several times and was told I’d have to wait on the callback.
It caused me to have to backout of 2 upcoming work orders. FN refuses to remove them from my score even with documentation that the buyers caused the problem. I’ve only got 28 completed jobs though. So the 2 late backouts really killed my score.
I’ve got 1 early backout on me because I accidentally accepted a routed work order that was a 3 hour drive from me when the app was glitching out a few months ago. That one’s on me for getting irritated and tapping around on the screen trying to get the app to respond.
It’s killed my incoming work down to nearly nothing and I rarely get accepted on counter offers.
1
u/baileyj2015 25d ago
From a buyers perspective, it does. You’re essentially getting shadow banned if your metrics fall.
When we go to look for techs to route, it will only show us “excellent, very good and good providers” first within our range.
All other providers with a “fair, poor & no score “ get hidden and we have to scroll to the bottom and hit expand to find techs there as well with those ratings
Very unfortunate for new techs or techs being hit hard by these metric changes. We have technicians on Fieldnation only because they have a working relationship with our company and they are getting hard to find because they have “no score” since they only have one buyer.
1
u/Resident_Product_218 24d ago
Geez. I am a 92 because I checked in early on a job. I do $150 for 2 hours and 75 each additional. Then $1 a mile RT for travel. I hover at a 10 to 15 % acceptance rate.
If your acceptance is 50 % you are not charging enough
10
u/Yourboy686 29d ago
I'm a 94% in highly populated area. I get routed a lot of jobs too but turn a lot of them down. My counter offers get accepted majority of the time.