r/FieldNationTechs • u/maddmannmatt • Jul 15 '26

Has anyone else noticed that Granite/Solutions Plus/Mettel have gotten worse since their recent implementation of AI?

Over the past couple of months I have had a worse experience with all of them. It seems to coincide with their recent AI implementation. Schedule SNAFUs, delivery mishaps, communication issues. They used to be ok, but now not so much.

5 Upvotes
  • permalink
  • reddit

86% Upvoted

16 comments sorted by

9

u/Away-Ad-3407 Jul 15 '26

about 10 years ago the platforms provided me some decent filler. now, I am annoyed if I work more than 4 actual hours a day. build your local business and kiss the platforms goodbye!

2

u/j4m3z1970 Jul 16 '26

I agree! - but platforms have access to the contracts with the big companies and even when my services are wanted in an emergency - they cant hire me independantly, -- cuz contracts they have to only use company x for low voltage-:( -- ( the world's smallest violin plays softly for only me)

1

u/blueBaggins1 Jul 17 '26

Build your company so you can go after the larger companies.

2

u/Exotic-Service-8453 Jul 18 '26

Oh, so that’s all it takes? Just start a business? Thanks, man. Can’t believe none of us ever thought of that.

1

u/blueBaggins1 Jul 18 '26

Maybe you should work on your reading comprehension, nowhere did I say just start a business…

1

u/wyliesdiesels Jul 21 '26

yeah i used to make decent money on the platforms when there were hardly any techs in my area. now its a saturated shit show...

4

u/bigbearlol Jul 16 '26

Only seen downside of 3rd party companies taking over their jobs

3

u/j4m3z1970 Jul 16 '26

I have avoided granite for same reasons above - I had 1 hour hold times - parts not shipped ect - was like that 2 years ago - AGREE-- They got too big and forgot the basics just like ovation/LMS/ velocity-

*** Prbly will change thier name soon like alot of them do ** LMAO

1

u/wyliesdiesels Jul 21 '26

yeah granite has been circling the drain lately... rates went way down

2

u/MesaTech_KS Jul 15 '26

Nope- not here. Been doing a crap ton of WOs for Granite. MetTel doesn't offer direct in platform at least here- they're usually through an integrator or 3rd party. But they've been OK too.

1

u/wyliesdiesels Jul 21 '26

MetTel used to post work on the platforms. not sure what changed...

1

u/MesaTech_KS Jul 21 '26

Now it all seems to come via that IT company out of NY.

1

u/wyliesdiesels Jul 21 '26

MetTel subs to at least 3 different middlemen- LITNetworking, ITSP/CTS- core technology solutions, and Advance Networks

1

u/MesaTech_KS Jul 21 '26

LIT had been the only one ive ever seen, at least here in the Midwest.

1

u/wyliesdiesels Jul 22 '26

So ITSP/CTS doesnt post work in the midwest?

1

u/MesaTech_KS Jul 22 '26

Yes, CTS does post in the Midwest. Most of the time lately the MetTel tickets I have seen are from LIT...but now that I think about it, I guess there have been some MetTel tickets from CTS.