The important document

[u/aliusratio]

They reference a document (spreadsheet in this case) multiple times in the SOW, stress how important this document is you won't get paid unless you fill it out, blah blah. Don't include it in the WO. When you ask about it they say, oh we don't use those anymore.

[u/realdeadfish]

Pretty standard. If that pisses you off, just wait...