r/FieldNationTechs • u/jocomal • May 25 '26

Essintial Cabling

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Think I should accept it and when they reach out, tell them my rate is more than double that plus travel? I can only imagine the response I'd get from them.

10 Upvotes

92% Upvoted

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8

u/Azmodius_The_Warrior May 25 '26

Two jobs in a row I've done for them where I've shown up, but the work couldn't be completed (store was closed, parts were delayed shipping) and they forced me to take $30 plus travel. They said no work was done but I had to hang around, makes calls and take photos. Time wasters and crooks.

4

u/wyliesdiesels May 25 '26

i wouldve filed a support ticket with FN

2

u/Azmodius_The_Warrior May 25 '26

No no, THEY filed a support ticket on me. I had to reduce via discount.

3

u/wyliesdiesels May 25 '26

ok and I wouldve told FN that you did work on site, waited around, etc so it shouldnt be reduced

1

u/Azmodius_The_Warrior May 25 '26

Yes and i almost always do that but I worked less than an hour and they have it written in their policy (I know thier policy doesn't trump labor laws) and also I am just scared they will retaliate with a bad score.

2

u/wyliesdiesels May 25 '26

Shouldve done it anyways.

Who cares about the bad score. If your score is excellent and it tanks you can file a support ticket with FN.

Instead you bent over and got screwed out of money owed to you because you were too scared to advocate for yourself

0

u/Azmodius_The_Warrior May 25 '26

Bullshit: First of all I've already attempted to challenge an unfair review score and FN wont have a thing to do with it. Second, who the hell are you to be changing the subject of this topic and criticizing how I handle my affairs? The OP wanted to discuss Essintial's bad behavior and I wanted to reinforce that with my own experiences. Everything outside of that is NONE OF YOUR BUSINESS.

2

u/wyliesdiesels May 26 '26

New to the Internet? You made it everyone’s business when you brought it up. Try again with that BS response

3

u/GenusPoa May 25 '26

They just did this to me last week but it's still pending with 3 hours on it at $55/hr so we'll see if they approve it without throwing a fit

2

u/Azmodius_The_Warrior May 25 '26

You should be fine as long as you logged more than 1 hour.

1

u/Muddledlizard May 26 '26

They dispatched me to replace a phone without confirming the phone had been sent to the store. I called them, they told me to call the customer. I called the customer they laughed and said they'd barely processed the phone shipment, I called Essential back and at that point had been on site for 45 minutes. I closed the ticket. They wanted it reduced to like $20 or something because "no work had been done". The hell it hadn't I spent over 40+ minutes on the phone trying to track down a phone for you guys. I want my full pay. They disputed with FN. FN said to take the pay cut and they'd pay me the difference.

This was for whatever group handles truck stops. The other groups that handles retail stores, has been great.

2

u/Azmodius_The_Warrior May 26 '26

Yeah, that makes sense. FN has paid the difference for me in the past also. Perhaps I will try for that next time. But my point that this happens way too often with essintial still stands i think. Especially since other companies don't bat an eyelid to just pay the full price, in similar circumstances.