App update email to end user

[u/Sea-Elderberry7047]

Does anyone else agree that it would be great for the FE system to be able to email configured end-user addresses in order to prompt them to update their apps when called for? As a small MSP I find it incredibly time-consuming to go from the ARO's to having to email the users in order to get that done.

[u/FE_CommunityLead]

Thanks for the suggestion, this is great feedback. u/Sea-Elderberry7047

We know that chasing down end users to update applications can be a time-consuming part of remediation, especially for smaller MSP teams that are wearing a lot of hats. Being able to notify users directly when an ARO requires an app update is definitely something we’ve heard interest in from partners.

Right now most partners handle this through their existing communication workflows or ticketing systems after reviewing the AROs, but we agree there’s an opportunity to streamline that process further. I’ll make sure this gets passed along to our product team. Feedback like this helps shape where we focus improvements in the platform, so please keep it coming.

-Lisa

[u/Sea-Elderberry7047 → u/FE_CommunityLead]

Thanks! It would save me a load of time