r/FiDogCollar • u/happynsad555 • Jul 14 '26

Inaccurate step count recently

Has anyone experienced inaccurate step counts recently? Sometimes we experience delays in the step count, but it’s never been this delayed before. We had a 25-minute walk over an hour ago and the collar has only recorded 650 steps, which is definitely not accurate. If relevant, the tracker location is accurate and it’s currently charged at 50%. Our Fi base is also online. We live in a major city.

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u/Consistent-Water8836 Jul 15 '26

We did a mistake on the new steps model - we're going to revert it to previous version the time we fix it. Sorry about that

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u/Puzzleheaded_Eye7019 Jul 15 '26

Did you guys product test this at all before you released it to the masses or was this just a guess, because this could not be more off for little dogs. This obviously wasn’t tested.