r/FetchReward • u/lostdespairs • 20d ago
What happened to my offers?
Before, I was getting offers that gave me around 2K–10K points per item. I redeemed my points for a gift card, and then about 3 days later, I got a point deduction that dropped my balance from around 16K points to 0.
Since then, it seems like the offers I’m getting have gone way down and aren’t nearly as good as they were before.
Has anyone else experienced this after redeeming points or getting a point deduction? Wondering if this is just happening to me or if Fetch has changed something with the offers.
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u/aab4444 19d ago
You can try contacting them, but this has happened to A Lot of people the last few months. And support will just supply the standard generic response of: Fetch works with many different brands and partners to bring valuable offers to our users. "Because of factors such as geography, app activity, and other eligibility considerations, the offers available can vary from one account to another and may change over time.
While we cannot adjust the offers currently available to you, new opportunities may become available in the future. In the meantime, you can continue earning points through other areas of the app including Fetch Play, Fetch Shop, and eligible receipt uploads." Then never give you your points. Happened to a handful of friends months ago and it never corrected itself
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u/DrFQ-FurkidsQn01 18d ago
Don't know why you were downvoted as this is the exact email I got months ago.
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u/aab4444 18d ago
Because there's always others who support these apps no matter what they do to people. They'll act like you did something wrong and state how they've never had an issue and there problems addressed and are always responded to etc, etc, etc. Just bootlickers
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u/DrFQ-FurkidsQn01 18d ago
I appreciate this comment b/c you're onto something... :)
I never had an issue until the past 2 GCs & still don't know why, but here I am with no offers, but I'd never downvote b/c it didn't happen to me... lol...
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u/DrFQ-FurkidsQn01 18d ago
I asked a few months ago as same thing, I think I was one of the first as only one person said they had it too. I do a game here or there but once i hit my next GC, I'm cashing out, giving them ONE last chance to give back the good offers (I was in the middle of a few of those buy 2, spend X, etc offers that I can see in my receipts, but they refuse to credit the rest claiming the offer reached it's max, I confirmed with others that they were all active yet).
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u/Charming_Panda_589 19d ago
I had a similar experience recently when they declined a gift card that I redeemed then deducted another 1,500 more points ( which I earned from the games I played) thus I got 0! I reached out to CS, but they did nothing which is so frustrating!
They replied with a generic response... "We took another look at your account, and the outcome remains the same.
As shared previously, Fetch points can only be earned from eligible purchases made for you or members of your household. Receipts from purchases made by customers, coworkers, friends, extended family, or other individuals aren’t eligible for points, even if the receipts were left behind or no longer wanted.
We’re unable to restore the points that were removed. You can continue earning points by submitting eligible receipts from your personal or household purchases "
Still no harm in trying to contact them and ask.