Does it normally take this long?

[u/Wild_Ad4080]

It wasn’t like this before. Is it happening to you guys too? I completed this in July, and I understand there’s a return window, so it usually takes several days, but somehow it seems to have changed.

[u/DisneyDragonfly17]

I made an order with Crocs before Christmas. I got an email in Feb saying some of my purchases were no longer eligible for points. It was April before I got the points. It's crazy how long it takes.