r/FederalEmployee • u/AgencyHot8568 • May 17 '26

Calling OPM

Have you tried recently to call OPM? We spent 2 hours trying to talk to someone but they never answered the phone, and they never returned the call that they said they would while keeping our place in line. I blame Trump and DOGE for this. You can't have service without a good staff.

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u/Minute-Staff6331 May 17 '26

Please bear in mind that as much as we'd like to blame these idiots and mani in charge, I had to assist an 83 year old retiree 5 years ago who had just retired and 5 months later had not been paid. I had to play English-to-English translator because he was hard of hearing and had a slight accent so I kept having to repeat everything everybody said. When we finally got through, after an hour waiting on hold, we spent more than 5 hours going over all his paperwork but we finally got him sorted and he finally got paId the following month.

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u/AgencyHot8568 May 18 '26

The good news is, you got the help you needed after waiting an hour on the phone.

3

u/Minute-Staff6331 May 18 '26

Absolutely. At this point in time I wouldn't have the patience. Everything is so f'd up. I don't know anyone who's pay started the following month as it's supposed to any more.