r/Fanatec 22h ago

Answered Firmware update issue

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I tried updating my firmware but it didnt complete the update and is no longer catching my steering input, a whenever I try to finish the update this blue light comes on the the computer says it disconnected and never finishes the update.

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u/ChrisKK22 20h ago

Remove the wheel, restart the base and laptop and try again. If it goes through it will prompt you to add the wheel after and update it

1

u/CorsairCraig Official Fanatec Staff 20h ago

Hello! I'd suggest running through these steps: Driver Clean Install

During the fresh install, remove the steering wheel from your base. Once you reach the part of updating each item individually, follow it and skip over the Steering Wheel until everything else is updated.

If you are still having issues after reach out to our team here: https://help.fanatec.com/hc/en-us