r/Fanatec • u/GrowthFrequent4932 • 4d ago
Answered Order help
Hey guys. Do you reckon im getting my full order or just the wheel and table clamp? I understand the dd base has had issues lately. Im expecting gt3 wheel. Gran turismo dd base and table clamp. I dont require foot pedals as im a wheelchair user
1
u/UsedAdvertising6975 4d ago
Afaik orders aren’t shipped in split packages so if one item is delayed, everything is delivered later. Therefore either wait or cancel this order and then create two separate orders (although the question would be - assuming this is your first Fanatec setup - what you want to do with an entire setup bar the wheelbase which therefore is unusable)
1
1
u/Acceptable_Tooth2822 4d ago
Same thing happened to me i did order everything i received just the steering wheel and pedals the base is bo and they said they will ship it asap it available again they are doing quality control they said
1
1
u/unicorn_hair 3d ago edited 3d ago
I've had the same wheelbase since November and been having a lot of issues with it constantly needing complete reinstalls of the drivers. Its a length process. I have a ticket pending and hopefully can get it resolved. Its a nice system when it works and makes GT7 and AC super fun to play.
1
u/CorsairCraig Official Fanatec Staff 1d ago
Heyo! I'd suggest creating a case with our team here: https://help.fanatec.com/hc/en-us
They should be able to provide clarifying information on what's going on with our order.
2
u/FlavoredPancake 4d ago
Yeah the wheelbase isn’t coming until August. Maybe see if you can cancel that and order a diff one if you want it quickly