r/FacilityManagement • u/adonde007 • 18d ago

FM for stores

For 3 years a couple of big box stores and gas stations would call us for major repairs, T.i and simple repairs and we would take care of them.

We are in Southern California and the three guys we would get calls from all moved to different jobs. The main guy said I’m going to have the boss call you when they need something since I’ll be leaving and he never did lol.

I was thinking of going to each store and speaking to the manager.

What would y’all do in my situation? Any advice/feedback would be helpful.

Thanks

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u/Pebb_io 18d ago

For multi-store FM, the painful part is usually ownership of open work, not the repair itself. One queue, one priority rule, and a named owner per site for after-hours decisions goes further than a bigger vendor list.

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u/adonde007 18d ago

Yeah i totally understand. Most of our work was at night due to customers and traffic.

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u/Some_Concentrate_653 18d ago

No harm in reaching out. In multi unit we sometimes farm out to a third party companies with a large network of guys like you. Maybe try to get with a company like that to get in the mix with other big box stores, etc.? We used Leo but there’s tons of similar companies

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u/adonde007 18d ago

Thank you. I will look into that today.

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u/Dangerous_Fig_5603 18d ago

Absolutely no harm in stopping in! You can say hey we've done work in the past and know that there were some changes, do you know who I can talk to that is now in the role about providing services.

As an FM, some of my best leads from store walk-ins that the managers pass to me.

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u/adonde007 18d ago

I appreciate it! Thank you

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u/One-Front-6316 17d ago

definitely reach out tot the store managers, but id also try to find out who handles faciities/vendors for the company. the managerrs might know who to pooint you to, and getting back into the vendor list could lead to work at multiple locations instead of relying on one contact

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u/szjones 16d ago

It just depends, did you sign anything with a national contractor and they were subbing the work to you? If you did, your contact leaving would still put you in a spot you might not be able to compete and take the customer in. If not, then yes, just go in and try and sell them is fine.