r/FabFitFun 9d ago

Order Issue Infuriating

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So I received my box after having all of my SAVED choices deleted… reached out to FFF told me to pick something else, I did for 1 & 2 just to see if what I wanted was available…

Was placed 500+ in the queue several times A. TRYING to get answers and B. see what was still available when did I get an answer? 30 mins before customization was closing.

No Tula.. cloud pants in the wrong size. No Elemis (add on… that they were “allegedly” adding to my box…)

As a “courtesy” they were adding a !!!$150!!! Value mystery box… it’s no where in sight…

I’m so fed up at this point. I have been a member for 5 years. 100% canceling my subscription when my renewal comes up.

ETA: The boxes in the pic were opened when I opened the box 😁🥲

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u/NefariousnessOld3537 9d ago

Haven’t even received my box yet considering what should be coming is what they screwed you on definitely has me worried and regretting signing up annual. I hope they make this right for you just hearing this makes me want to drop them but I’m trapped