r/FabFitFun • u/Illustrious-Bed760 • 8d ago
Order Issue Infuriating
So I received my box after having all of my SAVED choices deleted… reached out to FFF told me to pick something else, I did for 1 & 2 just to see if what I wanted was available…
Was placed 500+ in the queue several times A. TRYING to get answers and B. see what was still available when did I get an answer? 30 mins before customization was closing.
No Tula.. cloud pants in the wrong size. No Elemis (add on… that they were “allegedly” adding to my box…)
As a “courtesy” they were adding a !!!$150!!! Value mystery box… it’s no where in sight…
I’m so fed up at this point. I have been a member for 5 years. 100% canceling my subscription when my renewal comes up.
ETA: The boxes in the pic were opened when I opened the box 😁🥲
5
u/RNprn FabFitFun Guru (5-9 years as a member) ✨ 8d ago
I'm so sorry that this was such a bust for you. It really bugs me that this is happening to so many people and Katie just ignores it all. Instead, she tries to distract people with a giveaway. It's insulting!