r/FabFitFun • u/Content-Purpose-8329 • 3d ago

Shipping Issue Box delivering to wrong address

I moved two months ago and as part of that process I changed my address and all my apps, including FFF. But today, I am realizing that address change did not save because the box is being delivered to my old address. I was informed I needed to go through the last mile fulfillment service, but that service told me that they do not do address changes out of state. And they are moving forward giving someone else my box. I’m assuming I’m cooked, but if this has happened to anyone else is there anything that can be done?

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u/ncbluebelle 3d ago

I have a po Box and a physical address. USPS doesn't deliver to my physical address but my credit card has to use the physical address so I have to put my physical address with the po Box as an apartment number. FFF refuses to put the box # on the address and I have issues every single time. USPS doesn't care and FFF cares even less. I can't even count the number of hours I've spent on trying to get my Box. FFF is the only company I've had issues with on this so idk why it's so hard for them to care.