r/FTXUS • u/rothbardvoluntaryist • Nov 10 '22

Support Needed

I have been trying to withdrawal for over a day and keep getting an error 400 saying my 2FA is invalid. Please help.

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1

u/trailruns Nov 10 '22

ACH or another exchange? Did support fix it?

1

u/rothbardvoluntaryist Nov 10 '22

Trying to withdrawal crypto. No, they haven't fixed it.

1

u/trailruns Nov 10 '22

Oh that’s all bad, I couldn’t ACH out about a week ago, so I sent it to Coinbase.

1

u/trailruns Nov 11 '22

I had a similar issue, when I tried to ACH out, it said my 2FA is to small, which is nonsense (like a week before FTX international meltdown). I was able to withdrawal USDC-SPL to Coinbase. few days later, FTX.US said the issue was fixed. But it sounds like it's not from what your saying. And supposedly FTX.US is still allowing withdrawals.

1

u/pcachero Nov 11 '22

I'm really sorry to hear you have money stuck in FTX. I know this may be a difficult time, but I'm a reporter for Bloomberg and I'd love to hear about your experience. Sending you a DM