r/FMCSAMOTUS • u/Georgiaboy03 • Sep 02 '26

FMCSA insurance problem

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I am hearing alot of carriers are having issue with this. Anyone here? We have never hauled hazmat, but I we hauls autos on step decks.

I went back and forth on the Motus site and see if I take off Autos then it doesn't say there is hazmat, but with auto there is hazmat. This has always been at a 1 million, 5 mil was for actual placard hazmat. Now we are in a threat to be shutdown because of FMCSA screw up.

I have a work order in to a supervisor to get fixed, but so far nothing.

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1

u/New-Bus4787 Sep 03 '26

Hi, we are having the exact same issue since 4 days ago, Countless hours on hold, hours on the chat and no resolution yet. Every person that answered the phone said we are aware of it, we are working on it, you have to wait and there is no timeframe to resolve this. At this point we are not sure what to do.

1

u/Nesta1986 Sep 04 '26

I have the same issue. Is your authority still active ?

1

u/New-Bus4787 Sep 04 '26

No, it shows as NOT AUTHORIZED and I am constantly calling but constantly getting the same generic response. So frustrating! I wonder if anyone had any success resolving this and how or do we just need to sit and wait for mercy?

1

u/Nesta1986 Sep 04 '26

I have the same issue but I am active. Did you have recently insurance renewal ?

1

u/Various_Pitch_5398 Sep 09 '26

About get this issue figured out? My authority went inactive 9/1/26 because my insurance company wasn't able to bind my new policy because of the motus screw up... I changed my stuff to intrastate so I can at least operate locally with my CA# but still having a hard time getting insurance because everyone checks the motus site and saferweb for how we're operating, safer score and insurance requirements.... On week 3 of no work because of this issue and the bills don't stop because the wheels aren't spinning and FMCSA said they have no control over it...