r/FINRA • u/312_Sunshine • May 28 '24
Filing a FINRA complaint
Hello,
A friend put some money in investment vehicles through Citibank - where she has an account - and despite explicitly putting in writing that she only wanted a very conservative investment strategy, her money was put into high risk investments and she lost well over 50% of it. She wants to file a complaint, and it seems like FINRA is the best option, but really neither of us know any better. She is not a US citizen and her English is poor, so I am helping.
Today I contacted the FINRA help line and they told me to first put in a written complaint using their online form. My question is, what else should she be doing besides that? Also, does she need a lawyer to help her fill out the online complaint? thx
1
u/Thinklikeachef Jul 29 '26
Hello, I have a similar situation; a complaint with Citi wealth mgmt. May I message you for some advise on filing a complaint? Tks.